McKenna BMW Service Center

Mechanic in Norwalk, CA

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About This Shop

Proudly serving drivers in Norwalk, NY, this facility offers specialized expertise in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:30 AM – 5:30 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.

Expertise & Specialties

General MaintenanceDiagnostics

Customer Reviews

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Jeff Jones4 months ago

★★★★★

This was my second purchase from McKenna. JT Towns has been excellent in the sale and after sale follow through. I highly recommend this dealership. The selection is good and the service is first class.

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Danny Hernandez7 months ago

★★★★★

Adriana Carballo was our advisor. My wife loved her service and attentiveness. This is the first time in the past 2 years that we were satisfied with the level of service from this place. We can finally recommend this place to friends. We used to put up with the bad service because the location is convenient. Now we can look forward to the service.

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Firoozeh Vahidiy2 months ago

★★★★★

SHAME ON YOU AND YOUR MANAGMENT! My husband visited the BMW dealership in Norwalk today fully prepared to purchase a BMW M3 with cash. He owns a successful company, but after a long workday he arrived in his Prius wearing his work uniform and an old T-shirt. Unfortunately, it became painfully obvious that he was judged based on his appearance rather than treated as a serious customer. When he politely requested a test drive for the BMW M3, the sales representative told him he needed to “check with the manager first.” After some time, the representative returned and informed him that the manager had refused the test drive, without providing any legitimate explanation. My husband remained calm, respectful, and humble throughout the entire interaction. He did not argue or cause any scene, he simply left. However, the experience was deeply insulting and incredibly disappointing. What speaks volumes is not only the behavior of the staff, but especially the attitude of management. A luxury dealership should treat every customer with professionalism and respect, regardless of what they wear or what vehicle they arrive in. Sadly, this dealership failed to uphold even the most basic standards of customer service and human decency. People should never be stereotyped or looked down upon because of their appearance. Today, your dealership lost valuable customers because of that exact mentality. We will absolutely be taking our business elsewhere. Once again, SHAME ON YOU!!!

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Alondraa year ago

★★★★★

I had a great first time experience at this BMW service center. Patrick and Julio assisted me throughout my time there giving me a detailed explanation of everything throughout the service. I was kept informed of everything when I was not at the service center and I look forwards to my next visit. Thank you to Patrick and Julio who treated me with utmost respect, professionalism, and kindness!

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Rick Nietoa month ago

★★★★★

Juan explain every aspect of today’s service. Received a detailed video of work performed and recommendations.Totally satisfied with my expedience at McKenna Audi .

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Shop address

10900 Firestone Blvd, Norwalk, CA 90650, USA

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Business HoursOpen Now

Monday7:30 AM – 5:30 PM

Tuesday7:30 AM – 5:30 PM

Wednesday7:30 AM – 5:30 PM

4.3

Proudly serving drivers in Norwalk, NY, this facility offers specialized expertise in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.

General MaintenanceDiagnostics

Norwalk

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