Westside Transmission & Automotive Inc.

Amazing service, friendly, and great pricing! My car shut off on me and the triple A tow truck driver recommended this shop. Extremely glad I went with his suggestion. Left my car on the lot and called the next morning letting them know what happened. They said they would give me a call back when they figured out what the problem was. They called back saying it was my alternator and can get it done SAME DAY! Extremely grateful and satisfied with how professional and quickly this was done. Not only changed my alternator, I let them know I needed an oil change as well and they finished everything within a couple of hours. Thank you guys!

Be incredibly careful bringing your car here: I was quoted over $1,200 for a repair that turned out to be a $10 part and less than a 5 minute fix. I brought my 2006 C6 Corvette in after the shifter stopped engaging. I spoke to Steven, who was very polite and friendly. He said they had diagnosed the issue, which was a snapped shift cable, and he quoted me over $1,200 to fix it. I called my friend who knows cars, and he told me it was very unlikely the shifter cable snapped, and it was most likely a broken plastic bushing which often degrades over time (my car is 20 years old). I was curious, so I also asked AI, and it said the same. My friend advised me to ask the shop for evidence of the shifter cable breaking. I called Steven and asked to see evidence of the break, and he told me he had none, and in order to take a photo of the snapped cable it would require disassembling the entire car. I later found out this is simply not true: the shift cable end is accessible from underneath the car in minutes without any significant disassembly. I also asked him if they had considered whether it could be the plastic bushing, and he said it was "definitely not" this, for some inarticulable reason. I asked if he had actually looked and checked, and he confirmed the issue wasn't the plastic bushing. Before authorizing any work, my friend told me to tow the car to his place because he didn't think these people were being honest with me, so I did. My friend identified the problem in under 5 minutes: as suspected, a plastic bushing on the shift cable end had broken, a part that costs about $10. He fixed it on the spot. I called Steven to let him know that he and his team had incorrectly diagnosed the issue, and he very politely, without skipping a beat, or changing his demeanor, told me, "that's very strange" and that he would "talk to the guys". Whether this was a genuine misdiagnosis or something more deliberate, I obviously can't say for certain. But what I can say is that I was quoted over $1,200 for a $10 fix; the claim about needing to disassemble the car to show evidence was demonstrably false; and Steven and his team, who are presumably expert car mechanics, and who said it couldn't possibly be the plastic bushing, turned out to be completely wrong. You be the judge. In any event, I have filed a complaint with the California Bureau of Automotive Repair. I have also scheduled a nice dinner for my friend who saved the day. If you decide to use this shop, definitely get a second opinion and an itemized written estimate before approving any work.

I went in for a transmission issue, but after the technician's diagnosis, Steven explained that the problem was not the transmission but the catalytic converter. So I can confirm that this shop cares about customers 100%. So after the repair, my old car is running smoothly again. If you are looking for an honest shop, this is the one, the repair was fast in/out 👍🏼

Kind and knowledgeable technicians I was referred to them by another business and don't regret it at all. They resolved the issue I was having in no time at a fair price. On a rare older car that's hard to find certain parts for. They're extremely honest and offered to fix a minor problem I had for free unfortunately it was a little more complicating than that and I had to get a few parts. I'm very happy that my car got fixed and safe to drive again.

Awesome experience going to Westside transmission and Automotive for my 2004 Mercedes Benz that needed a new battery. It was a quick, cheap and hassle free fix and they also checked my starter to see if it had any problems. Steven is the best!!! I highly recommend!