This is an overdue review from when I took my car in January of this year! I had a 10/10 experience at Karsten Imports. After visiting another specialized Subaru mechanic in North Hollywood and having a less-than-satisfactory experience there, I was anxious about where to take my WRX for repairs. We had spent a lot of money trying to fix a problem that was never resolved. Then I found the team at Karsten Imports. They informed me about the repairs, and it turned out that a faulty part caused the consistent misfires I was experiencing, which the previous shop had installed and told me was working “fine”. The team replaced the part, and my car has been running like a dream ever since! As a woman, taking my car to a mechanic can sometimes be stressful, but I felt at ease here. I appreciated their high-quality work and clear communication throughout the entire process. Thank you!!!
View on GoogleKarsten Imports
Mechanic in Los Angeles, CA
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About This Shop
A trusted independent automotive service facility in Los Angeles, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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I recently brought my 2015 Honda Civic to Karsten Imports for service, and I'm thoroughly impressed. Mats is a straight shooter who doesn't try to sell you stuff your car doesn't need. He and his team provided exceptional care, addressing all my concerns with professionalism and expertise. The service was completed efficiently, and my car was returned in impeccable condition. What sets Karsten Imports apart is their commitment to customer satisfaction, evident in their meticulous work and valuable advice. Overall, my experience exceeded expectations, and I'll be returning for all future automotive needs. Thank you, Mats, and the team at Karsten Imports, for your outstanding service.
View on GoogleMats and his crew at Karsten Imports have maintained my 2011 Honda CR-V for the better part of the past 4 years and with 240,000+ miles now on it, I don't think I would have made it here without them. He's replaced my wheel bearings, suspension, engine mounts, A/C fan and compressor, catalytic converter & power steering pump, to name a few. Mats always gives me timely updates when I'm in for service and is honest about what repairs he finds that are necessary, suggested and something to plan for for the future and he always comes in well below what it would cost at the dealership. I couldn't ask for a better mechanic. Please consider giving Karsten Imports your business if you're looking for fair, honest and TOP QUALITY auto service and repair.
View on GoogleThey do fantastic work! Rats had chewed my window washer hoses and a little bit on my battery sensor wire. Fixed within a day and I was able to pick up the next morning.
View on GoogleI have been going to Karsten Imports since Karsten was still there. Mats was there then too. Mats is an excellent mechanic and really knows his cars. But most importantly, he is honest. There have been times when Mats told me what I could do to fix something (because it was simple) rather than to charge me. How many mechanics/ business owners do you know that would do something like that?
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