European Auto Garage

I cannot believe I was able to find an honest, reputable, and outstanding auto repair shop in Long Beach, a nearly impossible task. Not only am I happy with their service, I continue to go back for their top tier work. If you have a Porsche like I do, you know repairs can be tough and some elements are difficult to get to, especially when you have a mid-engine design. I do the very basics but Khuon and his team are the only ones I trust to do the real work. They have continued to provide repairs and always give it to me straight, no sugar-coating, no treating me like I know nothing. I feel confident in my car after stopping by European Auto Garage. (Funny enough, there's a European Auto in New York with this same sort of outstanding service- it must come with the name.) Seriously, I am actually blessed to have found these honest people. 100% recommend it to anyone who needs work in their European car and wants a team of engineers who continue to provide excellent service and quality work.

The owner, Khuon, really helped me in a jam with my vehicle. I had an issue that he and a mechanic helped me with promptly, so I could make my afternoon appointment and flight. He even helped to get 2 stains out of my upholstery caused by another person hours before. His wife was so nice as I waited, too. Great experience, thank you!

Avoid This Shop If You Value Your Time, Money, or Car I brought my BMW here for a no-start issue, and what followed was one of the most frustrating and unprofessional experiences I've ever had with a mechanic. The owner, Khuon, initially gave me a rough diagnosis and a price range that seemed reasonable. But once the car was in his hands, the situation went downhill fast. The car sat for weeks, and the story kept changing. First it was a camshaft sensor, then a crankshaft sensor, then timing issues, then a key problem, then no spark… all without ever addressing the real underlying problem or showing a clear, step-by-step diagnosis. He replaced parts without confirming they were bad — including sensors of unknown brand or origin, which he refused to identify even when asked directly. I later confirmed these were low-grade aftermarket parts, not German OEM as he had claimed. The crankshaft sensor he installed, for example, had no verifiable brand and is unlikely to last long in a BMW engine. Even worse, he failed to perform the correct diagnostics for the real issue, which turned out to be something entirely different and unrelated to all the parts he replaced. I took the car to a reputable BMW specialist afterward, and they were able to quickly identify the problem Khuon had missed from the start. Throughout the ordeal: He repeatedly changed his story and never gave a clear plan Did not honor his initial quote, and the final bill was inflated Used vague technical language to cover up his lack of proper diagnostic tools and training Wasted weeks of my time while my car sat non-functional Showed little accountability when I pressed for clarification If you drive a German vehicle, especially a BMW, I strongly recommend avoiding this shop. They are not equipped to handle complex diagnostics, and their approach relies more on guesswork than skill. There are better, more honest mechanics in Long Beach — don’t waste your time here.

Awesome customer service family atmosphere good pricing

Took my car there for repairs pay 1400 in parts and labor not only it took them almost 3 weeks to finish my car my check engine light came back on the same day not only that they broke my Middle console and Denied it. This place is a waste of time and money they are Crooks.