Porter Jeremy was quite rude when I first pulled up to the Cabe Toyota Service Center. He didn't greet me so I started by saying, "Hi, I have an appt at 10 am". He asked, "What's the problem?" I then continued with, "It's not in my appt notes?" and he gave me an eyebrow raised look as if annoyed. In an effort to smoothbthings over I told him, "I'm sorry, this is my first time here so I don't know how things go." I told him I was receiving notifications regarding my tire pressure within the month of purchasing our brand new Sequoia just 6 months ago. I didn't think it accurate to give these types of issues being so new & he abruptly replied, "Well it is if you got a nail in it". The interaction continued with him being rude to his co-worker when asking about a carseat for our shuttle. I let Jeremy know that when I made the appt, the female I spoke with told me that my issue could be the spare tire. He told me spare tires don't have sensors & I agreed just before he said, "If a girl told you that, it's wrong." His sexist comment made me feel rather uncomfortable being that "I" am a "girl" coming to a male dominant establishment with car trouble. Needless to say, my first experience here at Cabe Toyota Service Center was anything but pleasant.
View on GoogleCabe Toyota Long Beach Service Center
Mechanic in Long Beach, CA
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About This Shop
A trusted independent automotive service facility in Long Beach, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Cabe group is always very diligent in all their dealings, from when you buy a vehicle (have purchased multiple), to servicing and parts department. Very happy with Cabe.
View on GoogleBrought my car in for its last in warranty service. They did the oil change and rotated the tires but refused to acknowledge or fix the issues it currently has. We spent all of our money buying our family a toyota that doesnt get the MPG advertised and has a gas tank issue. So sad to see where the reliable Toyota name has fallen to. Definitely appropriate for the neighborhood its located in.
View on GoogleHad the worst service! Micheal Zimmerman was rude, my car was sitting in the lot ready he didn’t print my paperwork to leave until I went and said something. Over charged by him. Last time I take my car there
View on GoogleMy family has been taking our cars here for years; it is a family owned dealership and customer service is always a priority. We drive further from home to this specific dealership because of how well it is run in comparison to West Coast Toyota. We've had great experiences with the service department team as a whole. The team here is attentive and friendly, and you can always reach someone by phone. Most recently, I had a costly repair done on my prius brakes, and Daniel Perry in the service department was patient, helpful, and hardworking throughout the process.
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