I had an excellent experience with Fix It Auto from start to finish. After another driver hit my car, causing damage to both the driver’s door and rear passenger door, the team made the repair process as smooth and stress-free as possible. The quality of the repairs exceeded my expectations my car looks great, and you can’t even tell it was in an accident. A special thank you to Gabby, who kept me informed with regular updates throughout the entire process. Her communication and customer service were outstanding. Victor, the estimator, was knowledgeable and thorough, and AJ, the manager, made sure everything was handled professionally. To top it all off, my vehicle was completed earlier than the estimated pickup date, which was a pleasant surprise. I couldn’t be happier with the service I received and would highly recommend Fix It Auto to anyone needing collision repairs.
View on GoogleFix Auto Downey
Mechanic in Downey, CA
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About This Shop
Your go-to local mechanic shop in Downey, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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Fix Auto did an amazing job getting my car all fixed up! It was my first time working with them and it was such a pleasure! From the very beginning Suzy helped me get my car into their shop as soon as possible and they were updating me constantly on what’s going on with my vehicle, how far along the repairs were, and even when my car was ready for pick up! Manny is such a cool guy! He called me to let me know that my tires needed to be changed desperately, and even offered to get me quotes from a tire shop! And when I went in to pick up my car when it wasn’t done yet (my fault, I didn’t call before going lol), he was cracking jokes with me as if we have known each other for years! He’s just that kind of person. The rest of the staff was so kind and super helpful, even when I called a couple of times the same day 🥲😅 They also washed my car and left it beautiful, literally like new!! So happy with the results and it drives perfectly 🥳 Thank you so much, Fix Auto! It’s been a pleasure working with yall ☺️🚙💨
View on GoogleBeen coming here to this place for over 30 years. I’ve had several cars over the years repaired here starting with Little John’s. Recently had my BMW repaired and was a perfect job as always. Always happy with the repairs. They are very communicative throughout the process. Gabby was very helpful in getting my repairs completed. Highly recommend this body shop.
View on GoogleThank you Gabby and Victor for the great work on my Highlander and excellent customer service. They were both very helpful, professional, and kept me updated throughout the process. I truly appreciate all their hard work — my car looks great. Thank you Fix Auto-Downey and Gabby & Victor.
View on GoogleThey do a great job every time! They match the paint job perfectly, down to the sparkle! And of course when a car gets crashed you can’t get it back to it’s exact original state, but they get damn well close! Gabby and everyone is wonderful, her customer service is excellent, she’s so nice and explains everything very well and makes sure you’re satisfied with your visit. Go to Fix Auto DOWNEY to fix ur car!
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