Kenny’s Muffler & Catalytic Converter Shop

Called Kenny this morning to get a quote for installation of a Thermal R&D catback exhaust I already had onto my Ford Fiesta ST. Unlike any of the other 6 places I called, he couldn't give me a number over the phone, said I had to bring the car in so he could take a look. Red flag #1. Was also super short on the phone and hung up on me after saying I had to bring it in. Red flag #2. About an hour later, I head over to get a quote, I unload the exhaust from my car, he greets me (no face covering of any sort btw, red flag #3) moves it onto his pit, goes underneath for about 2 mins and says he can do it for $200. I tell him that Cypress Muffler, 1 block away, gave me a quote that morning for $120 (which is true, Kenny's $200 was far and away the most expensive quote I received of all the places I called). He thinks for a min, says if I can do cash, he can match. I go next door to the liquor store and get cash while he gets to work. I come back, he asks me if the exhaust is even for this car ('fair enough' I think, since it's a full 3" catback on a small 4 door hatchback). He's under the car for a little over an hour, at one point tells me "Whoever made this exhaust did not try it on this car, it doesn't fit." This system has been around for years for the Fiesta, is almost universally the best in terms of quality, fit and finish across the board, but Kenny decides it's not for this car. He gets done, almost literally tosses my old exhaust system onto the concrete outside his pit, and moves the car off the pit. I point out that the tips of the exhaust are not level. And by not level I mean like 20 degree angle not level. He takes a look, huffs to himself, gets back in the car, loosens the tips and readjusts them to straight. He then starts torquing down another clamp, my exhaust tips banging against my rear valance (luckily no paint damage), then breaks the bolt on it and tells me "broke the f***ing clamp, sh***y a** system". In fairness to him, he was able to find a bolt and nut set that worked with the clamp, and as far as I can tell after checking his 'professional' work with a friend later today, it's clamped properly. Then he moves my car off the ramp, I collect the old exhaust, pay him his $120 (couldn't be bothered to spend more time there and try and save myself a couple 20s), and leave. The best part, and I am so glad it happened, was another possible customer came up with his beautiful '71 Vette Stingray and asked Kenny for a quote on a new muffler. Kenny says "Give me a minute", then proceeds to make the guy wait for about 30 mins while he finishes the install of my exhaust. Luckily for the customer, he saw the whole fiasco with my system, and after Kenny breaks the bolt on the clamp, the would-have-been customer looks at me, I shake my head no, he nods, gets in his car and drives away. The $20 or $40 I may have saved trying to pay less for the service was nothing, compared to the knowledge that I spared someone else from having to go through a similar situation that I did. $120 is a cheap price for an install based on my research, and in the words of Kenny himself when talking about my 'cheap' exhaust, "You get what you pay for."

I went to fix an exhaust leak. I needed dual port gasket and in the process a bolt broke off I'm glad I didn't do it at home a 30 minute job turned into a longer job. The part I needed had to be ordered for a 2003 Ford The process wasn't so terrible

I got a catalytic converter brand new from this shop. They ended up ruining the 02 sensor and said it was already broken which it was not. Then the catalytic converter they gave me had a hairline crack. I go there said they were busy to call in and they never picked up my calls. They would screen the calls. This place isn't honest. I would stay away from this business. They don't stand by there work and they don't care about the customer.

If you're looking for a place to have your exhaust done and to treat you like a king this is not it if you're looking for a place to have exhaust done correctly and for reasonable price this is where you go 2005 SRT4 exhaust cutout in Flex connector installed for a very reasonable price. Been here many times always satisfied...also did my 97 jeep zj with a flow master 10...sounds amazing

Did great work and they got it done fast. It sounds great. I recommend this place for all your muffler and exhaust needs.