SGV Auto Center

Dear Art, I wanted to take a moment to sincerely thank you for the outstanding support, professionalism, and kindness you showed me during the very difficult time following the total loss of my Tesla Model 3. From the very beginning, you and your team at SGV Body Shop were extremely caring, patient, and helpful. Dealing with a serious accident and the insurance process can be overwhelming, but your guidance made the entire situation far more manageable and less stressful. I especially appreciate the time and effort you personally took to help coordinate and communicate with Tesla Insurance. Your experience, responsiveness, and willingness to advocate on my behalf gave me confidence during a very frustrating process. It was clear that you genuinely cared about helping your customers rather than simply handling a transaction. Although my vehicle was ultimately declared a total loss, I will always remember the professionalism and compassion you demonstrated throughout the process. Excellent customer service like yours is rare, and it deserves to be recognized. Please extend my thanks to your entire staff as well. I would gladly recommend your shop to anyone in need of honest and dependable auto body repair services. With sincere appreciation, Kumar Jata

I’m really impressed with the service at SGV Automotive. From drop-off to pick-up, everything was handled professionally and efficiently. The staff was friendly, responsive, and clearly experienced. They kept me informed without me having to chase updates, and the repair work itself was flawless. My car was returned on time and looked amazing. It’s hard to find a body shop you can truly trust, but SGV Automotive earned it. I wouldn’t hesitate to recommend them to friends or family.

I cannot say enough great things about SVG Auto Center in Azusa. From the day of my accident on 12/5/2025 all the way through dealing with the tow yard and everything after, Art has been incredibly helpful, professional, and supportive. While my so-called “top notch” Allstate insurance was refusing to provide a rental and even expected me to pay additional out-of-pocket costs, Art stepped in and helped put me in a rental so I wouldn’t be stranded. If it had been left up to my insurance company, I honestly would have had to figure out how to get from Azusa all the way back home to San Bernardino on my own; Even if it meant walking all the way there. From the very beginning, I was extremely impressed by the quality of customer service provided by Art , staff and even up to the tow truck driver. All were professional, respectful, and genuinely cared about helping during a very stressful moment. Art went above and beyond in ways my own insurance company did not. He took the time to explain things, guide me through the process, and make sure I understood my options every step of the way. During a stressful time after an accident, having someone who genuinely cares makes all the difference. What really stands out to me is that even months after my accident on 12/5/2025, Art still calls to check on how I’m doing. That level of care is rare these days. Honestly, that’s something even some family members don’t take the time to do, and it truly shows how much he cares about the people he helps. Thanks to Art and the team at SVG Auto Center, what could have been an extremely stressful situation turned into a smooth and manageable experience. Art truly helped guide me more than my own insurance company did and made this accident a stress-free situation. I can honestly say that SVG Auto Center is a business you can trust, and I would personally recommend them to anyone in need of honest and reliable help. I will definitely be happy to work with them again time after time. Thank you Art and the entire team at SVG Auto Center for your outstanding service!

If you want to be screwed up take it to this place. This is my car after I picked up. Same day the part flew away on the freeway And never got fixed and my door was loose too I have to fix it myself Highly not recommend this place. Worst of worst body shop in town.

Communicated repair duration and schedule of work. The repair was completed as discussed and within the time frame. Five stars for continual communication and updates which allowed me to plan the rental car return.