Auto Repair on Smith

I LOVE my Jeep Cherokee Sport 2000. I have owned it for 21 years. In those years I have a had a few different shops work on it. TRI CITY AUTO REPAIR is the only place I will bring it now. They had me as a loyal customer from their first repair on my Jeep about 4 years ago. The are a first class shop. They stay in contact with you, do what they say, and have highly skilled people in all areas of repair. I am very picky with my Jeep, I want to drive it forever. And I know a lot about vehicles, having done some of my own repairs and maintenance on earlier vehicles. They treated me with friendliness and respect from day one, and I am impressed with the skill level, knowledge, and professionalism of everyone who works there. I don't sweat repairs anymore-we all have to deal with that-but I know it will be done right, and that gives me peace of mind. I can't say enough about how good it feels to have true professionals working on the vehicle you love.Thank you TRI CITY AUTO REPAIR!!

I’ve been using the same auto shop for years because it is close to my work. A friend of mine was bragging to me about a good experience he had with Tri-City Auto Repair. I am pretty loyal so I felt a bit apprehensive about going to a different shop, but I did anyway. I can’t tell you how refreshing it was to receive great customer service. Right off the bat, they gave me a tour of the shop explaining their process. It was evident they took their jobs very serious leaving no detail undone. I realized I had found a new home. Thanks for the great work and the warm service! Andy

It's rare for me to write a review as a customer these days, because it's rare that I ever experience "above and beyond" customer service anymore. Tri-City Automotive has hands-down proved me that there are businesses out there that are willing to go the extra mile to show their customers are valued and appreciated. I am a single mom and admittedly know nothing about cars. I brought my car in to Tri-City and not only was I greeted warmly, with a smile and actual eye-contact upon arrival but the owner Dave Riccio took the time to sit down with me and explain exactly what was going on with my car. In the past when I've brought my car in for work to a dealer I'm never exactly sure if Im unnecessarily paying for more than I need. At Tri-City, they took the time to educate and explain what was happening with my car and broke down the pricing accordingly. They offered me a rental car as a courtesy and completed the work exactly when they said they would. My experience at Tri-City has been exceptional and I highly recommend you support this local business that truly operates with integrity!

I refer to this place as Tri City Transmission, but as the pictures show, it's actually Tri City Auto Repair - and as it should be. The work and customer service is top-notch and I've never felt that I have been taken advantage of nor have I ever felt that the issue wasn't completely resolved when I left their shop. I don't come here often, but when I do, I know that I will be dealt with fairly and professionally. Thank you

Wonderful experience all around. I was provided with friendly, capable, and professional service in both a mechanical and relational capacity. Highly recommended!