I called to request a specific service and time. I got a “good price” and granted the time frame requested with Jerry (mechanic). I waited all day and they never showed up. Jordan the manager tried sending another mechanic the next day, reaching out to me at (4am) however for almost DOUBLE the price. They had no other option for me but to pay more after being stood up. Jerry till this point hasn’t reached out. I requested to cancel the service since day one and it’s almost as if they were refusing since I asked at least 5 times to cancel and they wouldn’t do it, just like they didn’t keep their word on the agreed cost. They charged me a portion of the service that didn’t happen and now I have to wait 7-10 days to get the money back. Jordan (manager) was very responsive yet failed to take responsibility over the situation and make it right.
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Mechanic in Peoria, AZ
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About This Shop
Your go-to local mechanic shop in Peoria, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 9:00 AM – 5:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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$160 to put on a serpentine belt that’s 98% of the way on? Yeah, right. Do your research and find a reputable mechanic with fair pricing. This one ain’t it.
View on GoogleThese guys are great and know thier stuff and they are real professional...
View on GoogleThey cannot find me nor had time to come help me
View on GoogleGreat customer service 👏
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