AAA Peoria Auto Repair Center

Best in the Auto Repair Business I recently had a multi-point inspection done on my 2029 Toyota Tacoma through AAA, and I was very impressed with the overall experience. The inspection was thorough, well-organized, and clearly explained. The technician took the time to walk through the findings and made sure I understood the condition of each component, which gave me a lot of confidence in both my vehicle and the service provided. What stood out most was the attention to detail and the professionalism throughout the process. It didn’t feel rushed or generic—everything was handled carefully and with real care. AAA delivered exactly what they promise with their inspection service, and I wouldn’t hesitate to use them again or recommend them to others looking for a reliable vehicle evaluation.

This place was great and reliable. My car broke down 3 days before Thanksgiving last year. Most places would’ve made me wait till the following week to get my car back. I believe his name is Craig, made sure that he communicated with me the entire time and I had my car back the day before thanksgiving. Very thankful for these guys

My son works near this shop. His car broke down due to overheating. I had AAA towed to this shop as I've already had great experience with AAA for many years (perhaps decades). In fact, I even introduced it to my daughter as well. My son had to drop off the keys to get the overheated car repaired. I got a call back from the shop. Not the same guy I spoke with but now a guy named Michael. Michael explained to me that the radiator and fans needs to be replaced. Head gasket was blown and would fail compression test. The whole engine likely needs to be replaced. So it would not be worth trying to repair the car as the repair cost would easily exceed the current value of the vehicle (in other words, it would be considered as totaled in insurance terms). He then went on to say that he knows of someone who can salvage the car and would pay out few hundred dollars for it. He further went onto say that on the condition that it has a clean title (in other words, no salvage or otherwise. Wait, why does it matter whether it's clean or not, if your friend is going to part it out??!!) Something in my inner voice told me to just say "I will think about it". Then I asked how much time I have to get the car off the lot. He said probably by early following week. Upon hanging up with Michael, I called my son. My son told me the same "doom and gloom" story to me. So we chatted a bit and decided it would be better to get it towed to my house so we can get a better picture. So my son went to the shop before closing to pay the diagnostics fee and to get the key. He then called me saying "Michael" was rather upset that he went to pick up the car (amusingly). We both agreed that this guy Michael was shady. He knows of this friend that he used to have vehicles salvaged (red flag) for several years. He will take it and part it out (yikes). While we were talking, Michael kept saying he did not appreciate that I was insinuating a possible misinformation about the diagnosis. He then asked me "do you know how many years I've worked here?" I responded saying number of years working for same business or location has nothing to do with what we're discussing. This morning, I spoke to Michael and he did not have the story straight. Though my fault that when I called, I got a bit heated but I later apologized. But even before I had finished talking, he said "this call is done" then hung up. I called back and apologetically asked if the diagnose was done by him. While asking him the question, I told him that if I had hung up on my customer just because the customer was upset, does not matter who's fault it was, I'd probably be fired the next day or on the same day. While I was speaking, he kept interrupting me so I had to keep saying "can I finish speaking then you can speak?" When I pressed him who had diagnosed the vehicle, whether it was him or Craig, he hesitatingly said it was a guy named Rodney. Then I asked him why I did not get a report of the diagnose. To cut to the chase, he said he will scan the report and email it within 15minutes. Now it's been several hours on Saturday 5/9/2026 and still have not seen the report he had promised to send within 15 minutes or so. I will give them a benefit of a doubt to wait a whole day. But so far, too many red flags and I feel they just wanted my diagnosis fee no matter what then throw that "oh I can help you by getting rid of that unsalvageable car for you" Latest Update: It is now 16:27 MST (Phoenix Time) Saturday, 5/9/2026, and business is closed (closes at 4PM on Saturday). I never did receive the report he had promised to email at around 8:15AM this morning.

John was amazing at this location. We had an unexpected flat tire during our drive to Sedona and he really helped us out with getting a new tire secured very quickly. Outstanding service and a really awesome sense of humor! Would highly recommend this repair shop to anyone and everyone. Would give John 10 stars if I could.

Getting my international driver’s permit at AAA was a breeze! The staff was amazing—friendly, helpful, and knowledgeable, full of useful information. I thought the process would take two weeks, but after paying my $20 fee, they handed me my permit on the spot. It's valid for one year and was even post-dated for my date of arrival. The facility is nice and offers a lot more than just permits, handling repairs, insurance, car buying, and more. If you need photos, they cost $20 at this location. Highly recommended!