Lloyd & Wilson Auto Services Inc

What a great shop! Totally honest and up front about all potential costs. When it turned out to be not as bad as expected they fixed the problem and I was out of there for more than $1000 less than I expected. Definitely recommend them!

I have been here 2X. The first time was when my children had purchased a used car for me as a gift. It was purchased w/o an independent inspection so unfortunately there were significant problems the used car dealership failed to mention but simply put a bandage on to keep it running for a couple of weeks. The car had smoke coming from it and one that was not unusual for this particular make and model. After taking it to the dealership of origin and getting ripped off I contacted one a family member had used before as they also had a foreign car and said they did good work for their car. I thought I'd try them. During the initial phone call the owner seemed to know a lot about my car as he was explaining to me what my problem sounded like and how he might get go about fixing the problem. I trusted he was knowledgeable and pretty confident as to the problem so I had it delivered to them and they were surprised I was even able to drive the car as the condition was quite serious. He told me that if it wasn't too bad they could repair it but if it was so to the point that it wasn't repairable that that could also be the case. However I decided to allow them to check it out and possibly make the repairs. I got a call the following week as stated and was told I could come pick up my car. I picked up the car and both issues were solved. The second issue has 2 parts so I look forward to waiting til next spring to make those repairs that has nothing to do with the performance of the car. It's been a good 7 minute months and my car has not smoked or had any other problems w regard to them previously repairing it. I recently contacted them for help and they were kind enough to assist me without an appointment . Kyle told me to stop by and he'd take a quick look and he found the issue quickly. They are so knowledgeable concerning foreign cars and common problems to the particular make and models of those cars. I believe truly that I have found the right mechanic for my car that I will be bringing mine and my friends to. It is so very hard to find a good and honest mechanic today who you can TRUST. I trust this mechanic with my car and a very special thanks to Kyle for saving the day in my emergency and crucial time of need 🤗. I have been researching a lot about my car and he gave me valuable insight that I had not yet been able to discover even on the forums and speaking w specialized techs of such makes and models. This family business is one I feel comfortable recommending to both friends and family. Also I like to endorse good family businesses to continue to thrive as we all should help one another. It has been my experience that family businesses seem to actually care about not just making the money, but treating you fairly and keeping you safe on the road, as well as earning your TRUST. You guys are TRULY AMAZING 😍!!! Thank you again ..see you this next spring! 🤗

My alternator went out on my car and I was panicking because it's my work vehicle. I brought it over for an inspection and they quoted me about two days. Imagine my surprise when they called less than 24 hours later saying it was ready for pick up! The staff is friendly, and they communicated everything to me, even going through what any additional charges might apply based on the repair. This will definitely be my go-to shop from now on!

I came in looking to replace a wheel hub on on Fiat 500 secondary to it being stripped when my tires were aligned at another business. Instead of paying over $500 to have the hub replaced, Kyle cut a new bolt I had purchased and threaded the bolt perfectly. The process took less than 10 minutes and his charge - FREE!. Having just moved into the area, I was looking for a mechanic. I found one. Thanks Kyle and Lloyd & Wilson.

Searching for used cars remotely is tough. I drove up 2 hours from Portland to look at a local used car and sent it to Lloyd & Wilson for a pre-purchase inspection. WOW what an operation! From the first call to the friendly front desk person at 7:30 in the morning, to the final goodbyes, this was by far the best experience I've had at a garage. Ever. Fair prices, attentive, and they knew EVERYTHING about my car: what to look out for, goods and bads from that year, etc. I was given very thorough, knowledgeable, and truly forensic service in inspecting this car. Thank you much. I wish you were in Portland, I would bring my car to you every time. And probably stop by to say hi too. Bringing your car to any other garage in Tacoma would be huge mistake. Lloyd for Llyfe! Y'all rock! Thanks for the inspection and converstation!