I’m a solo woman and don’t know much about cars, but have a 10 year old Subaru that was making a concerning mysterious grinding sound. I called a few places with long wait lists and even had my brake pads done at another location, all of whom were extremely unhelpful, overbooked, and eager to upsell me on thousands of dollars of additional work (money I don’t have!) On the other hand, John at Tom’s Auto talked to me about the issue on the phone, prioritized checking for safety issues with the car first, got me in quickly, and kept charges minimal for the diagnostic and a minor quick fix. They were friendly, professional, and focused on what was necessary. Thank you to the team at Tom’s!
View on GoogleTom’s Automotive of West Seattle
Mechanic in Seattle, WA
Already have a check engine code? Look it up, or browse common symptoms.
About This Shop
Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:30 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Customer Reviews
0 WrenchConnectWrite a Review
No reviews posted yet.
Have you visited this shop? Be the first to share your experience!
Google Reviews
Review snippets from Google Maps. WrenchConnect reviews are submitted separately.
Tom’s Automotive Service must be running some kind of elite diagnostic academy, because apparently just looking at your car costs $940. I brought my truck in to check the power steering, a burning oil smell, and the check engine light, Witch they estimated would be at $359. There haven’t been any performance issues at all since the light came on it drives completely fine. I drop it off, and the next day I get a call saying I already owe $940… just for diagnostics. Nothing repaired. Nothing serviced. Just inspected. They promote themselves as friendly and customer-focused, but that wasn’t the what got. John was pretty sarcastic and didn’t seem to appreciate any questions about the charges. Cassy, though, was much more professional and way easier to deal with. The best part? They didn’t even end up checking the power steering because “everything seemed fine,” but somehow I was still charged for other things instead. So if you’re looking for a place that can look at your vehicle, not fix it, and hand you a hefty bill for the experience this might be your spot!
View on GoogleWe ran into a time crunch situation with our car developing a mystery knock. We needed to have it diagnosed and fixed before towing our camper for an upcoming trip. They squeezed us in and were able to discover and fix what was causing the mystery knock. Communication was great. Pricing was fair. We liked working with these guys!
View on GoogleI recently moved to West Seattle and needed a place to have my car serviced rather then taking it to the dealership where I had been going. Tom's is the place! The team was awesome! Great communication, service, speedy and honest! I highly recommend them!
View on GoogleI have never been so well treated by an auto repair shop. Casey went way above and behind helping me deal with a mess is gotten myself into with a recent car purchase. Toms has my business as long as I love anywhere near them!
View on GooglePlan your visit
Connect & Location
Business HoursOpen Now
More shops in Seattle, WA
34th Street Garage - Seattle
4.8Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
A1 Automotive Service & Repair
Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays Open 24 hours. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
A1 Auto Repair & Brake Service
4.6Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 9:00 AM – 5:30 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
AAutoAndTransmission
5.0Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
ABC Auto Repair
4.3Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Ace Auto Repair & Tire
4.8Your go-to local mechanic shop in Seattle, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Are you the owner of Tom’s Automotive of West Seattle? Claim this listing to manage services and contact details.
Claim Listing