Cascade Auto Repair

Came in for a simple alternator replacement and they got the job done super fast and easy! No problems so far:) I had brought in my own alternator, since I bought one in an attempt to fix it myself but didn’t have the right tools. Other shops wouldn’t work on it with the one I provided, and were quoting me 800+ for OEM parts + labor. These guys were a fraction of the cost. Would recommend to other 10/10. Thank you guys for the easy work :)

Excellent Service and Honesty at Jimmy Cascade Auto Repair I recently had the pleasure of bringing my daughter's car to Jimmy Cascade Auto Repair in Renton, and I am extremely impressed with the exceptional service we received. Jimmy and his team went above and beyond to ensure our car was repaired promptly and with utmost honesty. When we initially brought the car in for repair, Jimmy and his team wasted no time in diagnosing and fixing the issue. Their efficiency was remarkable, and we were back on the road in no time. The speed at which they resolved the problem showcased their expertise and dedication to their craft. However, after about a month, our car unfortunately broke down again. This time, Jimmy's honesty truly shone through. He informed us that the parts needed for the repair were still under warranty from the manufacturer. Instead of charging us for the parts, he only asked for payment for the labor involved. This level of transparency and integrity is rare to find in the automotive industry, and it left a lasting impression on us. I want to commend Jimmy and his team for their commitment to customer satisfaction. Their ability to source the necessary parts from the manufacturer saved us a significant amount of money and demonstrated their dedication to providing the best value for their customers. It is evident that they prioritize long-term relationships over short-term gains. Overall, I wholeheartedly recommend Jimmy Cascade Auto Repair to anyone in need of reliable and trustworthy service. Their promptness, honesty, and commitment to excellence set them apart from other repair shops in the area. We are grateful for their exceptional service and will not hesitate to return for any future car repairs. Thank you, Jimmy, for your outstanding work and for going above and beyond to ensure customer satisfaction. Jhovene

I had a similar diagnosis as the last reviewer, but my situation was worse. Had service done on my transmission. I drove a 2015 Nissan Platinum with 140k miles that was running beautifully before service. I had instant problems and brought my car back because the check engine light instantly came on. He couldn’t figure out the problem that he caused. He said it was the 02 sensor - it was not. My transmission blew and left me stranded on the freeway 3 days later. I had it towed to Nissan and they diagnosed my transmission failure. I sold my car to salvage. DO NOT bring your car here for anything other than an oil change and frankly I wouldn’t even do that. Not a knowledgeable or good mechanic.

I've been taking my cars here for nearly 14 years. Excellent service, price and quite accommodating. I can't imagine the rudeness spoken of in 1 or 2 comments. I can't even imagine Jimmy being rude. Service typically requires an appointment because they stay busy. To me this place is the definition of a neighborhood shop. I never have to worry about being "taken" since I'm no mechanic. Trust (along with good work) is the most important thing to me in a mechanic and they provide it.

This shop has been in our neighborhood long before I moved in so we thought we would bring our car to them when the clutch suffered a failure. Jimmy gave me a repair estimate and date to bring in the car. He was super nice and honest. He called me the next day when the work was complete (he even finished ahead of my expectations) and spent a few minutes going over the issues he found/fixed. He even wanted to show me the old parts because the break was unusual. Talk about super honesty and integrity! He also noticed the Check Engine light came on briefly during his test drive and quickly diagnosed and solved the cause at no charge. His quoted price was on the mark and even bested other larger shops in the area. Our car drives like a champ again and I'd trust Cascade Auto Repair for future repair work of our vehicles. We need more small business owners with this type of work ethic and pride in our neighborhoods. It's nice to have a trustworthy shop in the neighborhood and I would highly recommend this shop to others in need of some automotive work.