AutoPro

I had my truck stolen in January 2023. USAA Auto Insurance allowed me to chose my repair shop. Thinking the dealer I had depended on for service for 10 years would be my best choice was wrong. After 5 months of dealer excuses I moved my truck to Autopro in Renton. The Pros at Autopro made everything right. Man I love my truck! Thanks to Jonathan and his team at Autopro I'm back in the drivers seat. Oh and don't tell him, but the dealer is no competition for my vehicle business going forward.

Their prices are excellent, they have great comprehensive knowledge and they look for little things that they can fix such as license plate lights. They do a great job. Had my valves adjusted and my transmission flushed and new spark plugs and some other things. My car has never been so quiet or so responsive! Mpg went up significantly! Definitely recommend using them!

Updated: Sadly, it is rare in this day and age, for a women to be able to go to an auto repair place and be treated with respect. Auto Pro has always treated me extremely well and and they are very fair and honest. I trust them fully, and Jonathan is super knowledgeable and a genuinely nice guy. I have been going there for many years. Very nice, quality service and they did exactly what they said, when they said they would. One of the very rare times I didn't feel like a repair shop was trying to take advantage of me. I will definitely be back!

They are very knowledgeable, very understandable, helps me with the cars all the times, best customer service, highly recommending to everyone, even 10 stars is not enough, I liked this shop, I’ll keep coming guys, Thank you!

If I could give this place zero stars, I would. Encouraged by the many positive reviews, my husband took his work SUV to Auto Pro in February. His car would not start and needed to be towed to the shop. He requested the shop fix the suspected issue and address any other problems found. The suspected issue was immediately fixed but the car still would not start. The owner told us they would continue to investigate but the shop was currently scheduled out and he would fit repairs in when he could. After that it became MONTH after MONTH of runaround. We would call every other week or so to be told that they didn’t have a chance to work on it. After a month or so of that, the owner finally conceded to putting us on the schedule. He promised every time we called that he would call us back with an update, but he NEVER did. When we called, the calls frequently went unanswered. The owner also told us that they had no way to check voicemails, which was confounding. When we did manage to track him down, he told us nothing they had tried had worked and it was a “real mystery”. Finally in JUNE we decided to tow the car to another shop just up the street. This shop called us the day after dropping it off and told us the distributor was put on wrong and it started right up after correcting. It took ONE DAY to repair. They couldn’t believe the story we told them about our experience with Auto Pro. We now know that the shop probably never really spent any time working on our vehicle. I would recommend steering clear of this place.