Bainbridge Island Auto Repair

If you have made the life decision to daily drive an older German car (most people think that’s misguided), you need a knowledgeable mechanic to help you keep it on the road. Even a well-maintained car that’s in its 20’s is going to have parts that age out. Many of these cars are both complex and difficult to work on. The importance of finding a mechanic that is willing to work with you and the car cannot be overstated. BI Auto Repair is just such a shop.

Took my car in for a brake change and 2 days later felt violent shaking from the back. I pull over and find 3 lug nuts missing from the driver rear wheel. The wheel itself was barely on by a thread and I’m thankful I caught it before it came off entirely. I do not recommend.

I have been coming here for almost 20 years for service of our vehicle, which most recently is a Mercedes. They are better priced than bringing the car in to the dealer in Seattle and I save the time and expense of the ferry back and forth. They also have a person who shuttles me back at our home while the service is being done. Highly recommended.

I couldn’t be more impressed with the service at Bainbridge Island Auto. They took the time to thoroughly inspect my Toyota and confirmed that I did, in fact, need a new transmission. But they didn’t stop there. They went the extra mile by researching my vehicle’s specific issue and discovered that Toyota had issued a service bulletin and extended the warranty for my model. Because of their diligence and integrity, I learned that Toyota will be covering the transmission repair at no cost to me. What truly stands out is that Bainbridge Island Auto was genuinely looking out for me as a customer and as a person. They didn’t have to go through all that extra work just to inform me that I could have the repair done elsewhere. Their honesty and dedication to doing the right thing have earned my trust and loyalty. Highly recommend!

I was visiting from Edmonds and got a nail in my tire! I stopped in and they took care of me right away. The owner swapped in my spare, free of charge, and gave me some recommendations for getting a new tire put on. The real boss, the Boston Terrier, was very welcoming as well.