We had a great experience working with Matt Powell and the Ford team in Terrell. From start to finish, they made the entire process easy and completely stress-free. We contacted the dealership looking for options to purchase an F-550 for our dumpster rental and junk removal business. Matt sent us the business credit application link right away, and we were approved the very next day. He truly worked his magic to find the best F-550 with the exact specifications we requested. The best part was that we didn’t have to sit at the dealership for hours. Once all the paperwork was ready, they contacted us, we showed up, signed everything electronically and on paper, and drove off with our truck. Thanks to Matt and the Ford team in Terrell, we now have the right equipment and can focus on serving our clients. Highly recommend them if you’re looking for a smooth and professional buying experience.
View on GoogleService Center - Platinum Ford
Mechanic in Terrell, TX
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About This Shop
Providing reliable, high-quality auto repair services in Terrell, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Platinum Ford went above and beyond for us. They serviced all three of our vehicles and made everything seamless with excellent communication and truly amazing concierge service. We never had to wonder what was going on or what the next step was—they kept us informed and made it incredibly convenient. Customer service like this is hard to find, and we’re so grateful for the great experience. Highly, highly recommend!
View on GoogleDorian was very nice and helpful. It was going to take longer than I expected, and with two children under four they were so kind and transported me down the road so that they could play and get energy out while we waited. The driver, Dvandrick, was wonderful and respectful. He even held one of the little children’s hand while I was getting the other one out of the car so he didn’t run in the road. That was incredibly thoughtful and meant a lot to me that he cared about all of our safety.
View on GoogleGreat experience buying our new car from them, was a very smooth process and we got a great deal!
View on GoogleRecently took my explorer in for the works package and Dorian took care of us really well. He informed us and answered all the questions we had. Also received a video detailing any concerns and showing us brake pad life remaining and tire tread depth. Overall their service was really great and quick compared to other places we have previously been to. Clean facility and friendly staff as well.
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