Greg's Grease Rack

Patrick and his mechanics are great... I broke down and wrecker driver towed my car They got on it right away. They even fixed my windows. So friendly and on time. Great work guys.

Awesome service. Both Gentlemen took care of my wives 2024 Hyundai Santa Fe quickly and patched the front Tire. Price was low and service was great. Really friendly folks.

Thank God for this shop because without it im not really sure what I'd do. Patrick is an amazing man and got my car fixed right and dealt with my car company being totally rude to him. Im so beyond thankful for the wonderful work they did and how thorough they were!!

Edit (3/3/25): In Response to the Owner's Reply I appreciate your response, but there’s nothing to "rectify." The issue wasn’t just a misunderstanding—it was Paco’s unprofessional and dismissive behavior. His refusal to address my concerns and his hostility changed my trust in your shop. I understand no business is perfect, but respect and professionalism should always be a priority. After this experience, I’ve made my decision not to return. I hope you take this feedback seriously and address the issue internally. Original Review: My family and I have been customers of this shop for over 30 years, always trusting them with our vehicles. Unfortunately, after my most recent experience, I can no longer recommend them. We took our car in for multiple services, including brake work, an oil change (which included fixing a gasket leak), repairs for an overheating issue (replacing leaking hoses), and a tire rotation and balance. Upon picking up the car, my mom immediately noticed it was driving differently—bouncing in a way it never had before. I drove it myself and confirmed that something was definitely wrong. I called the shop, and they asked me to bring it back. At first, the front desk employee and I were both unsure of what could be causing the issue. However, when the mechanic who worked on the car came out, things quickly went downhill. Instead of troubleshooting the problem, he immediately dismissed my concerns, saying the car needed new shocks and suspension work—something that had never been an issue before. When I asked for an explanation, he became defensive and raised his voice, insisting that nothing he did could have affected the ride quality. Wanting to resolve the situation, I asked if he would take a test drive with me. He reluctantly agreed, but instead of listening to my concerns, he continued to argue. I’ll admit I was frustrated, but I genuinely wanted to reach a mutual understanding. I took a step back, apologized for raising my voice, and extended my hand as a sign of good faith—an opportunity to reset the conversation, move past the tension, and have a civil discussion like professionals. He scoffed, looked away, and refused to shake my hand. At that moment, it became clear that he had no interest in resolving anything. A handshake is a universal sign of respect, a way for two people—even in disagreement—to find common ground. His outright refusal wasn’t just dismissive; it was disrespectful. After that, I asked if tire pressure could be a factor, and he casually admitted to adding air because the tires were low when we brought the car in. However, following this tense exchange, he suddenly demanded that I take him back to the shop. As I was still slowing the car to a stop, he jumped out before the vehicle had even come to a complete stop, then slammed the door shut behind him and stormed inside, yelling the entire way. After this experience, I checked the tire pressure myself—all four tires were at 40 PSI, which is 10 PSI over the manufacturer’s recommended level per the door panel sticker. If something as basic as tire inflation was mishandled, it raises concerns about the rest of the work done. I understand that no shop is perfect, and I wasn’t looking to place blame—I simply wanted an explanation. Instead, I was met with hostility and unprofessional behavior. While I’ve had good experiences here in the past, this interaction completely changed my trust in this shop. I won’t be returning, and I hope the business owner addresses this issue so that no other loyal customers are treated this way. For further clarity, I’ve included a picture of the manufacturer’s recommended PSI from the door panel, as well as a receipt from this establishment dating back to 1995, proving my 30-year history as a loyal customer.

More expensive than the dealer.... The shop owner, Patrick, quoted a price for the replacement of wheel speed sensor on my Hyundai Santa Fe which was $100 more than at a local Hyundai dealer service center. His cost for the replacement part of a wheel hub was much higher than at auto parts stores in the area. I expected a lower hourly labor rate at an auto repair shop like Greg's as compared to a dealer service center but was not the case. As advised by Patrick, I took my vehicle to the dealer service center and got a better service experience at a lower cost! This used to be my go-to repair shop when young Patrick was new with his dad running the shop several years ago. The cost and service was excellent then. Based on this experience, I am questioning if their pricing is competitive these days.