Sanford Auto Service

Sanford Auto Service has consistently been good to me since I started going to them for my car issues. When my car’s AC needed replacement last year, Tracy was especially helpful in diagnosing and resolving the issue. Work was completed in a reasonable time for each issues, and subsequent maintenance and repairs have performed reliably.

My 2012 F-150 Eco-boost hit 250,000 mi this month. It's been a relief more than once knowing I could trust Sanford Auto and Mr. Tracy to take care of us over all these years when we needed it. One more comment my mileage has actually gotten better this year. I just realized writing this, maybe my foot isn't as heavy as it used to be. Haha

My 2019 hyundai had been giving me soo many issues, I took it here and they gave me a great price on an inspection (100) and were able to inspect my car, fix it, and have it back to me in the same day!!! The prices were super reasonable I felt they were very honest. As a young women who is not a car person I’m wary of auto shops and price gouging but Sanford was sooo awesome I totally recommend going here, Tracy was so helpful as well

I can’t say enough good things about Sanford Auto Service. My 2013 Ford F-150 EcoBoost has had issues since I bought it, and I’ve taken it to multiple shops over the years. It would run well at times, but never truly great—until now. When my timing chain went out, I brought it here for a full tune-up. While it was a big repair, they worked with me on the price, which I really appreciated. The result? My truck has NEVER run better. It’s been three weeks, and I’ve put it through the test—out-of-town trips, towing, 4WD—and it’s handled everything flawlessly. This is the best it has ever driven. From Tracy in the front office to the mechanics in the back (wish I remembered their names!), everyone was honest, transparent, and dedicated to quality work. I’ve also brought my Tahoe here for some repairs, and that experience was great as well. But the work they did on my F-150 was major, and I couldn’t be more pleased. If you’re looking for a trustworthy and skilled mechanic in San Antonio, this is the place.

Honest, fast, and helpful in a bind is how I would describe Sandford Auto Service! NOTE: They are a little tricky to find. Look for the blue and white Culpepper Cleaners sign (Sanford Auto Service is below on the same sign). There are two turn-ins for Culpepper. You want to turn in just below the sign and go straight down the little side alley. Sandford Auto Service is literally right behind Culppers to the right of this alley. My car had trouble starting up the day I was meant to make a trip to Austin. I originally took it to an Autozone and confirmed the battery was dead, so replaced it. But once the new battery was in, it turned on, then shut off a few times in a row, which was unexpected. The Autozone bloke thought the alternator might be bad. This put me in a bind as I didn't want to drive to Austin with the potential for breakdown once there. The regular dealer I go to for service didn't have an opening until Monday morning. I searched for Toyota repair and Sandford Auto Service came up. Tracy answered the phone and when I asked if there were any way to be seen and repaired that same day (this was early afternoon already), he surprised me by telling me, yes, he could get me seen today and would ensure I'd be done before end of day. Wow! I made it over to them. Turns out, my alternator and cables were fine, along with the battery (Tracy even showed me the read-out). Possible it just wasn't seated fully or the anti-corrosion goo got on the contact points, no idea! But with that reassurance, I felt confident to make the trip. When I asked what the diagnostic fee would be, Tracy told me it wouldn't be right to accept payment and just told me to bring it back if I had further issues. Double wow! The real amazing part though, is the next morning, Tracy gave me a phone call to make sure I still wasn't having any issues and that I made it to Austin. Talk about quality of service! Can't thank you enough, Tracy, for helping me last minute and showing such thoughtful care! It's great to know I've got a good place to go other than the dealership for any car issues.