Jordan Collision Repair

Highly recommend!! Had a car fixed a few years ago and no problems since, daughter got into a small fender bender where someone backed into her on the highway (video) so I had them check out the car and they did it fast, the right way with minimum cost, will always use them and that is hard to say in that line of work.

Jordan collision just charged me $350 for admin fees because my car was parked in there over night after a breakdown on I35. Mission towing took my car there because that was the nearest location available. The next day I went there to get my cat to take it to a mechanic shop and I was informed there was a charged of $560. $350 admin fee and $210 towing fee. I understand the towing fee but why are they charging me $350 when there was nothing they had to do to my car. This is the reason insurance cost keeps increasing. I'm very disappointed with their actions.

Car was towed here after an accident and they have quoted me over 2x the price other repair centers have quoted me to repair my car. In addition to this, their "salvage person" they work with offered to purchase my vehicle for a laughable amount, less than their OUTRAGEOUS "admin fees". Complete joke of a shop, avoid at all costs

Jordan Collision has repaired damages on four of our vehicles over the years.  Not the first rodeo with them.  Always been happy overall with their repairs and finishing work.   Most vehicle owners might complain because today you replace  and pay for a complete headlight  assembly rather than an  inexpensive plastic light cover.  $1500 vs $50.    That's what was replaced on this  visit to Jordan's.   Only the cover was broken  when another driver hurriedly passed onto access road kicking up a foreign object  shattering the plastic cover.   Nothing else was damaged.  Jordan quickly  assessed the damage,  gave me an appraisal of cost to replace,  and asked me to bring it in at 10:00 am.   The job was completed in less than 3 hours.   When they replaced the light assembly,  they also  cleaned the bumper of scuff marks caused by hitting street cones in another incident in the Dallas area.  Not having to make these chip and scuff  estimated repairs saved $750.   In my experience with Jordan,  my only  concern has been their  lack of knowledge  of computer boards & technology.   On a previous repair,  my wife's Corolla had to be returned for a reset  after Jordan sought outside advise.

I picked my truck up on an extremely overcast day. So the issues that I’m pointing out in this review, were not easily detectable to my untrained eye. Granted, the truck was dirty, however, once the truck sat in the sun (still dirty) the damage Jordan Collision caused was evident. Even while dirty, the sun betrayed the substandard work Jordan Collision performed. I’ll list a few items, and include photos: - heavy clear coat drip on left fender - during buffing, the paint was burned to the point of exposing the aluminum - misalignment of the fender and bumper after reinstalling These are just some of the problems. A reputable car dealer wrote a letter stating that in his professional opinion, due to the poor work Jordan Collision performed, my truck is devalued by $4000. Picture of letter included in review. Note. The only damage to my truck was a dented driver door. I requested to only replace the door and paint it leadfoot grey. Jordan Collision (via voice message) took it upon themselves to paint the adjacent panels. Note. Notice in the pictures that the truck is still dirty from the rain. I requested that they not wash the truck on account of the bad weather. I said, “I will wash it myself in a few days.” The damage shown was ALL visible in sunlight, to a trained eye, even while dirty. I’m saying this, because Jordan Collision will attempt to use that excuse to not be accountable for their substandard work. I am beyond disgusted that I chose Jordan Collision- and allowed them to butcher a 70k brand new Ford Raptor!