Broadway Tire & Automotive

Car wouldn’t start in front of Central market. Firestone was across the street and quoted me 120 to diagnose. Even though I can tow across the street, I decided to go here Broadway Tires a mile away. Great customer service from the start from Ruben and team. Diagnose and replace starter. I called Firestone for a quote for the same job they did and Firestone stated 1400.00 with parts labor n taxes and Broadway did it for hundreds less with the same part brand they would’ve used.

I am highly satisfied Broadway Tire & Automotive. Rick & Ruben have worked on/ serviced my BMW 5-series 3 times in a timely manner. They have outstanding pricing and I highly recommend this establishment.

After damaging my car, I sought multiple quotes and opinions on the best way to repair the damage. The first two places I got quotes from were very friendly, however, provided excessively priced quotes and were difficult to work with based on scheduling they offered. I called Broadway Tire and Auto seeking a better opinion and quote with more flexibility in repair timing and he had me come in for a quote an hour after calling as opposed to scheduling me. He was very friendly, approachable, and gave a quote that was way more affordable than either first two places. He scheduled me for the repair in just a short few days to coordinate with the painters, who were also very nice and good at their job. My car as a newer, less straight forward pain but they found the exact paint and painted it well. On the day of my repair, I dropped my car off and they went above in beyond in making my experience getting to and from the shop painless. They are perfectionists and while they had done a very good job, they asked if I could bring it back later in the week as the paint would be completely dry by then and they would work on it even more. I am beyond pleased with the repair, painting, and the service I receive and cannot recommend Broadway Tire and Auto enough.

Customer service is amazing. Haven’t finished our service yet but long story short: Was going to bring a tire in to replace but lug nut was too warped for my tools to remove so I drove a short distance to the shop. I parked on the side street to let them know the situation beforehand. They said they would take care of it. As I am about to drive in I notice the tire comes off the rim. I go back inside to share the news and they go out to the street to help… man I feel like I need to give them so much more than just a positive Google review. Everyone was so friendly. There is also a cat that roams around who is really cute and likes to be pet. THANK YALL SO MUCH.

Brutally honest & so fair I wish there was a Broadway Tire & Automotive in every county in Texas & every state in the United States. Kevin De la Garza & his family & crew have kept my collection of antique autos rolling in circumstances that would try the patience of saints - let alone master mechanics with hundreds of years of collective experience. I've had USAA tow me over fifty miles & paid the difference to get a vehicle to Kevin instead of other closer in network garages because Kevin doesn't pull any punches, works just as hard as the newest mechanic on his roster, and his mom keeps the office ship shape. So I've never worried for a second concerning legitimacy of any repairs, estimates, or the quality of any parts required. If you find yourself on Broadway in San Antonio Texas & your vehicle isn't cooperating, don't hesitate to pull into the purple garage north of the Pearl just past the Fountain at Mahncke Park, but before the Witte Museum. (If you pass the Central Market heading North, you've gone too far.) They do what it takes to get you back on the road safe & sound.