We went to change our oil on Saturday and our car went in with no engine noise and came out with a horrendous noise, we turned around within minutes and spoke to the so-called, "owner Eddie" and he said everything is fine and I'm good to drive. My vehicle was making a weird noise all weekend and Monday got worse... I had to miss work to take my vehicle back again to them to ask them what they have done to my car? They practically washed their hands and told me possibly something with an oil pump and had nothing to do with them and to take it to my mechanic as soon as possible. We took it to our trustworthy mechanic and the first thing he told us .... Whoever changed your oil did not place back the oil pump piece back and practically your engine has been running with no oil, you could have gotten into an accident or worse your engine could have gotten on fire. As of right now I have a 4800.00 bill or getting another car. I went back to Kwik Kar to speak to Eddie or Maher Suleiman and Eddie alleges he is the owner and from the moment we tried to explain to him he got defensive and talked to us like we were stupid. We tried to speak to Maher Suleiman and he is nowhere to be found, he's a ghost or possibly disguising himself under Eddie. Eddie said it wasn't his fault and to take him to court because he'll win.....we will practice our legal options on this and I'm just reaching out to customers who go there regularly like we used to, be very careful with this shop, they will wash their hands in seconds and they will not even try to listen and just get defensive.
View on GoogleKwik Kar Lube & Tune
Mechanic in Pearland, TX
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About This Shop
A premier independent auto garage in Pearland, NY, dedicated to servicing general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Went in for an oil change and to check my brakes and had the absolute best encounter with lee who was so kind and honest about any repair needed. When we asked for his name we were told “he’s the man around here”, so I assume he frequently has great encounters. I recommend this place!
View on GoogleEveryone at this place is so kind. Lee is very honest and helpful! I came in for an oil change and it turned out I needed some work. Lee took pictures to show me exactly what I needed and explained why. He even stayed late to make sure another customer and I were good to go. I am so grateful for him and appreciate the hard work they do!
View on GoogleTook my car in for inspection and oil change and knew I was in good hands. Lee took the time to explain everything to me and show me what they'd found and very kindly stayed late to make sure my car was cared for.
View on GoogleMr. Lee was so helpful and wonderful. I had some issues with my car I wasn’t aware of and he explained them to me and fixed them quickly! Great guy and store all around!
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