It was a stressful day looking to get a tire rotation and a oil change, i had a stopped at 2 other service departments, the first said by appointment only.I went to the second service department told me that it was too late because they had closed at five and it was 4:45 as I threw in the white towel to give up for the day on my way home, i seen NTB tire. I pulled in a customer representative walked out to the vehicle.thinking He was going to tell me that they were close, first Words out his mouth. How can I help you come to find out? He was the supervisor, i was so appreciative and grateful that he was able to service my vehicle and get what I had to get done before my road trip the next day., the service was prompt. The work was excellent. The mechanics were awesome and very good at what they do if I could rate ntb tire they would get a 10 star across-the-board.A 10 star for quality, performance,and great customer service, i would like to thank AJ the nice gentleman that came out greeted me with positive energy and got my automobile serviced and had me on the road in a very reasonable amount of time , thank you AJ i was not only satisfied but my husband was also satisfied because we are ready for our road trip tomorrow morning and I want to say thank you To the awesome team who serviced my vehicle?I would highly highly recommend NTB tire on Fairmont In pasadena texas #10STAR Mr.&Mrs David Diaz
View on GoogleNTB-National Tire & Battery
Mechanic in Pasadena, TX
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About This Shop
Proudly serving drivers in Pasadena, NY, this facility offers specialized expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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I went to NTB for my car inspection and had a great experience. The service was clean, fast, and very friendly. Danny was especially great—professional, helpful, and made the whole process smooth. I really appreciate the excellent customer service and will definitely be coming back!
View on GoogleThe service manager Danny was one of the nicest individuals I believe I’ve ever met. He was also very knowledgeable in his craft and did an exceptional job on my vehicle repair. I highly suggest this store in Deer Park. Thank you Danny for your kindness. It’s a rare thing these days.
View on GoogleHad an excellent experience at NTB getting a new set of tires. Mr. Jimmy at the front desk was very professional, knowledgeable, and made the process quick and easy. I was told it would take about an hour, but they had me finished much sooner than expected. Mr. Deshawn, the technician, was also very helpful and took the time to explain that my rear brake pads were getting low and what I should keep an eye on moving forward. Overall, I was very impressed with the customer service and professionalism from the entire team.
View on GoogleI had an amazing experience at NTB tire shop thanks to Faith. I came in stressed about my situation, and she immediately made me feel more at ease. She was extremely helpful, patient, and explained everything in detail so I fully understood my options. Her professionalism, positive attitude, and customer service truly stood out. It’s rare to find someone who can turn a stressful situation into such a positive experience. Thank you again for all your help!
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