Apex Auto Tech

probably the 2/3rd time calling before going to the place . i call to confirm to go get an oil change i get told yes to get there before the time they tell me . i go ahead and call off work to get there before the time i was told those 2 times when i get there im always told “oh im sorry the guys left or oh im sorry theres no one available” maybe yalls communicatishould be better w people and not wasting their time .

best service and quality work!! took my challenger for some repairs and they took great care of it!! would recommend to anyone 100 %

My car was shutting down while driving. Was told I needed to replace a water pump sensor and that would fix the problem even though it was not overheating and explained that there was no overheating lights or warnings coming on.. $600 something dollars later and the car broke down from the same problem on the way home. Took it back and asked why it was doing the exact same thing as before if the "water pump sensor" was replaced. They kept the car for two days and then said nothing was wrong with it except it needed a new battery. They basically reset the code with their code reader to turn off the check engine light. But it broke down again on the way home. Took the battery to Autozone to check and they said the battery was fine. Finally took it to the dealership. Showed them the paperwork for what was done to the car and explained what was happening and the dealership said it had nothing to do with the cooling system for the car engine with what they replaced. The car was not overheating, the hybrid battery was. The hybrid battery waterpump was broken and needed to be replaced. Was not circulating water at all to cool the hybrid battery and was causing the car to shut down. Which we were also told is a VERY COMMON problem on that model car. The code that was given was the "inverter cooling system performance" which the dealership told us means 99% of the time means the waterpump that cools the battery has failed and needs to be replaced. They didnt even check out the car fully. Stuck it on a computer and then misinterpreted the code. Instead of admitting the mistake, they tried to act like it was something else and basically take the money they could to replace something that didn't need to be replaced. $600 is a very expensive "mistake" The dealership fixed the car the 1st time and although it was more expensive, it was done correctly and ultimately was cheaper than all the towing expenses and Uber costs as well as the time I was without the car. Would not recommend this place, especially if you are a woman and don't know much about cars. They will take advantage of you.

They helped with a tricky ECM problem my car developed after sitting too long without starting. They got it done quickly, and it hasn't been a problem since. They were also very, very lenient with pricing considering how difficult ECM jobs normally are.

I have taken my truck here multiple times. Never had an issue until this last time. Dropped my truck off for an inspection. Was aware that my check engine light was on, so there were going to be some problems with it. It's 10 years old so to be expected...the first 2-3 days they were great with calling me and telling me what was going on, but after that complete silence. I have another vehicle so I wasn't needing it back right away and was being patient. Long story short, nearly a month goes by with zero communication from them. I picked up my truck today. It was parked in a corner behind a truck that literally had to be pushed out so I could leave. Check engine light still on. On top of that, I was told the printer was not working so my recipt was emailed to me. No biggy. Get home. Open the email. "Pdf file corrupt" I have no clue what they actually did to "repair" my vehicle on a 1,000+ dollar bill! Better believe I will be checking state laws to see if this is legal. Got my codes ran at O'Reilly...fixed the issue in about 2 hours. CEL has yet to come back on. Save yourself loads of trouble and pass on this place. Worst customer service I've ever experienced in my life. (Worked retail 6 years. I don't complain often.)