Richardson's Auto Care

Doug and his team were amazing from beginning to end. Richardson handled our repair beautifully and advocated for us. We were the third party working with the insurance carrier of the person that hit us. The carrier, Progressive made it extremely difficult from beginning to end and we knew that because we weren’t ’the customer’,, Progressive showed us directly they had no interest in helping make this easy. Progressive continues to intimidate and pressure us - they wanted us to think we had no leverage to get the repairs done correctly.. Doug was more than fair, handled discussions with the carrier, and made sure we got the repairs done the right way and corners weren’t cut. Communication was phenomenal throughout the process. They handled everything. Told us to expect the repair to be completed in four weeks, but then finished in two!!!! Doug’ is the epitome of exceptional customer service and ‘under promising and over delivering’! He could give a masterclass in customer service! We’re very appreciative and if we have other repairs that need to be done e, we will go back to this shop! This is a shop you can trust. Grateful Doug and his team made it go so smoothly!

Great place to get your vehicles repaired, serviced, and inspected. Jeff is knowledgeable and honest. Price is reasonable. We highly recommend this shop. His wife is a fantastic beautician. Her really nice shop is at the same location. You can make appointments for hair and car service at the same time. That is convenience 🙂🙂

I have used Richardson's Auto Care twice now and have to say that Jeff goes out of his way to take care of his customers! My husband was out of town and my car was dead, I don't live very far and he came to my house to get us taken care of since my car was stuck in gear and couldn't be towed. Once we got it started he took it himself so I didn't have to worry about finding a ride home or anything. This is a really good, hometown shop that will treat you like a person and not a number!

I have used Jeff twice and each time has delivered quality work at a fare price. Give Jeff a try you won't be disappointed.

Great service, fair prices and trustworthy. Will take my cars here moving forward.