SPARK Auto

i recently went to spark auto firm for a suspension inspection because my car was making some weird noises. thought they’d be the experts, right? wrong. first off, the service took way longer than they promised. i waited in that dingy waiting room for over two hours with no updates. when they finally got to my car, they just gave me a generic report saying everything was “fine.” but if everything was fine, why was my car still making those noises? when i tried to ask questions, the staff acted like i was bothering them. excuse me, i’m paying for a service! their customer service was beyond frustrating. i felt completely brushed off and ignored. to top it off, they charged me for the inspection even though they didn’t actually fix anything. what a waste of time and money! overall, spark auto firm didn’t solve my problem, and i left feeling more confused than when i arrived. i won’t be coming back, that’s for sure. two stars is generous.

My car was having alternator issues. Being new to the area I was scrolling mechanic shops around town and getting quote after quote. I typically choose based on the amount of reviews and average rating, but I took a chance. I’m glad I did! They are a mobile service, so not only did I save on the tow, but their pricing was great. They came out super quick, everything done through text, and they are super fair and transparent with pricing. I was worried that because it was a mobile service there would be a premium and that’s why there weren’t as many reviews, not the case. These folks are great and easy to work with. Give them a shot!

I recently had the pleasure of experiencing exceptional service at Spark Auto for a transmission and lifter repair on my vehicle. From start to finish, the experience was nothing short of outstanding. The expertise and professionalism displayed by the team at Spark Auto were truly commendable. They diagnosed the issues with precision and explained the necessary repairs in a clear and understandable manner. Their transparency instilled confidence, and I felt assured that my vehicle was in capable hands. The turnaround time was impressive. The repairs were completed efficiently, and I was back on the road in no time. The performance of my vehicle post-repair was noticeably improved, a testament to the skill and attention to detail exhibited by the technicians. Furthermore, the staff at Spark Auto were not only knowledgeable but also courteous and friendly. They took the time to address all my questions and concerns, ensuring I felt comfortable throughout the process. What truly sets Spark Auto apart is their dedication to customer satisfaction. They went above and beyond to ensure that the repair experience was hassle-free and seamless. Their commitment to excellence is evident in every aspect of their service. In conclusion, I cannot recommend Spark Auto highly enough for transmission and lifter repairs. Their expertise, efficiency, and customer-centric approach make them stand out in the automotive industry. I am grateful for the exceptional service provided and will undoubtedly return for any future automotive needs.

Can't say enough good things about SPARK Auto. I was referred to them through a friend because of their good reputation and I was not disappointed! They're very honest, friendly and were great at explaining the issues my vehicle had. Not to mention that they do great work! And they are extremely fair with their pricing. They're fantastic and I will continue to hire and recommend them.

This was the quickest & easiest experience I’ve ever had in the automotive environment! I’m new to the Dallas area na don’t know very many people. I was having issues with my starter. Peter responded to my text almost immediately and got me scheduled same day. Richard & Cooper came to my location within an hour and replaced my starter, which came with a lifetime warranty. As a woman, this is EXACTLY what I needed! I couldn’t have had a better experience.