Don't expect the same level of service if you have an older car. I have been here 5 times in the last 3 years and they got my car working for a decent price. But the last time I came, I was treated very rudely without cause. I was getting a v-tech gasket replaced as well as another gasket for an oil leak issue. I asked the owner to show me the work that had been done, which he has always done before, and he proceeded to lean out the door and yell loudly in a foreign language something that had all the attendants smirking and laughing. My mechanic did point out something to me that could have been replaced, but when I looked returning home I found that the area around the v-tech gasket looked undisturbed and dusty and they had overfilled the oil by more than a quart, like they expected it to keep leaking. The car continues to leak oil at the same rate and it's not evident to me that they did anything at all besides overfilling my oil. They had no problem taking my money though. Not going back.
View on GoogleHoncura Car Repair
Mechanic in Irving, TX
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About This Shop
A trusted independent automotive service facility in Irving, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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The owner’s behavior is highly unprofessional, resulting in a 4-star rating. It is difficult to communicate effectively with them due to their lack of manners. They should prioritize learning basic customer service skills, such as proper greetings and communication. I strongly advise against visiting this establishment. Consider paying a slightly higher fee to a more reputable establishment where staff members are courteous and knowledgeable.
View on GoogleWe have gone to Honcura for over twenty years. They are the most honest and best mechanics in the business. They don't upsell, or try to rip you off. Best shop in the Dallas area
View on GoogleI drive a 2015 Lexus and they keep it running smoothly. I recently had a hub go bad. They diagnosed it and replaced them and once they saw the rotors they replaced those too with no extra labor charges. They sent pictures and communicated clearly the issue and fix. I trust them to do what I need. Sometimes they have me wait on what I think I want. They are quick to let me know when it's time for this or that. Not want it because of a calendar date! I trust their services!
View on GoogleGave them a call today to try and bring business there and upon me giving pleasantries I was hung up on. So glad that, I can cross that off my list of places to take my money.
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Connect & Location
1716 N Story Rd #105, Irving, TX 75061, USA
Business HoursClosed Now
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