I purchased a vehicle through Adonis about three years ago still paying on it. Everything was good until I had to start making my payments through a third-party called tricolor Every since then it’s been the worst thing ever half my money. I don’t even know where it’s going. Everything is up-to-date. I should’ve been done paying off my car. But every time I call they add $1000 more to the vehicle and when I call Tricolor to speak to a supervisor. There’s never one available and they never call me back. I purchase a vehicle through Adonis not through Tricolor. Never again will I purchased a vehicle through Adonis in my life, this has been the far Worst thing ever.. So, if you’re thinking about purchasing through Adonis Don’t do it. I can’t believe I spent so much money on this vehicle. I feel like this is a scam.
View on GoogleAdonis Auto Service & Repair Center
Mechanic in Grand Prairie, TX
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About This Shop
Your go-to local mechanic shop in Grand Prairie, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 8:00 AM – 6:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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Customer service use to great.I guess they're hiring anyone that is willing to work and don't care how the talk or treat people. Argelia needs to take customer service classes and the maintenance workers need to be more professional when having someone else's vehicle In their care. Why would management allow these guys to eat and drink in the cars and leave their trash behind at least have the common knowledge to throw your trash away. If you take your car to be repaired be aware that their communication has also gone down hill. My daughter was suppose to get her car back on Friday and never once did Argelia call to give an update on what was going on. I called multiple times and each time i got a different answer as to what was going on, but every time they told me that Argelia was the advisor and she would contact us with any updates or approvals that need to me made on the car. We NEVER HEARD FROM HER AT ALL! Today, picked up the car and they gave it to me with low air, HELLO the light is on showing the tire needs air, please add air. I've gone to other repair centers where they'll check those things as a courtesy, well apparently they lack courtesy. Anyway, told Argelia that because of the lack of communication and the disrespect displayed that I felt as though they should waive the deductible but she was so rude and with the attitude of a teenager refused to even hear us out. I cannot wait to pay off this car so i can wash my hands of this place.
View on GoogleI’m so thankful I came across this shop! Everyone has been very friendly and responsive. Valerie B. in claims was amazing. She walked me through the whole process and explained everything that was going to happen with my repair. Everyone knows how awful insurance is to deal with but she made the process painless. Ramon, the shop manager was amazing. He got my car fixed sooner than the quoted time. From start to finish this place has been exceptional. I am going to recommend Adonis to everyone I know.
View on GoogleI absolutely love this place! They are wonderful and so very helpful! When I arrived all frustrated and mad, A Rep by the name Of LUCAS was the most helpful! He was considerate, went above and beyond to assist me as much as possible. Thanks Adonis, big shout out to LUCAS
View on GoogleThis company has been treating me with a lot of respect, understanding, and great customer service. Every time I call them, they help me always and never get rude/hateful towards me. Love this location.
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