Tommy's Hi Tech Auto Repair

I am writing a review to express my sincere gratitude for the exceptional service I received last week. After my car broke down on 2/11/26, I initially had it towed to a nearby shop where it sat for two days with very poor communication. Lacking confidence in that experience, I decided to have my vehicle moved to your shop, which proved to be the best decision I could have made. The team at TOMMY'S HI-TECH AUTO REPAIR kept me informed throughout the entire process and successfully completed the repairs in just one day. The level of professionalism and customer service was truly excellent. Although most of my communications was with Josh Sessions, I would like to also give a special shout-out to Josh, Nate, Violet for playing a part in my great experience and the service technicians who worked on my vehicle. Thank you all for another wonderful experience; you remain my go-to auto repair shop. Tommy's Hi-Tech Auto Repair is the BEST! -Anthonia Floyd [Toni]

Been going here for years. I work on my own cars but sometimes need alignments done and AC leak testing etc and they have a great European car mechanic. If I can’t figure it out, I take it here. Hard to find a BMW alignment shop but these guys do a great job and get you in quick. This place is awesome because they have extremely diverse experience so they can work on basically any car. Seems like they got a bunch of mechanics that specialize in certain cars and communicate and share tools etc. Want it done quickly with no excuses? This is the place to go. They have at least a hundred years of combined experience, maybe 200. Better than smaller shops with limited tools and labor experience - Tommy’s has a very well equipped shop. I get turned down jobs all the time (“car too low, NO BMWs”) but they always get my work done. Even had AC work done on my “GMW” a zombie car with an LS3 - with two AC pressure switches and two ECUs, this didn’t phase them. Customer service is stellar, they will give you a free ride home or call an uber and if any issues at all they follow up with transparent and clear communication. Had a small issue with a price mix up once but the manager or owner Trevor, personally called me and made it right. I was surprised that he was so on top of things and this attentive and thoughtful customer service is why I keep coming back. I continue to be impressed at the experience they offer each time I visit. See you next time!

Last Friday before the snowstorm of 2026, I had to have my pickup towed here to get repaired. I had damaged some major components of my front suspension. Brian was my service advisor. He got my truck repaired quickly and got me back on the road quickly, even with the delays of Texas being shut down because of the ice storm. My truck is running great and I am happy that it comes with a warranty on the repairs. The staff that I interacted with was very friendly and helpful. They fixed everything on my truck. They even put windshield washer fluid in the reservoir. I understand that is a small thing but to me it speaks highly of their attention to the details. Thank you Tommy’s Hi Tech Auto!!! I will definitely return here for my future automotive needs.

Josh and the rest of the guys here were absolutely phenomenal. We were passing through with horses on the trailer and needed help. One quick call, and they immediately eased my mind and told me just to get to their shop and they would handle the rest. And, they did. Within a couple hours? They had the problem diagnosed and solved. Just really can’t say enough good about this. It could have been bad and very scary, and it was just handled so easily. I hope we don’t need their services again any time soon, but if we do I hope we are back in this area!

Never have had an issue, service has always been great. I also really enjoy how automated and optimized a lot of the processes are, easy to set up an appointment online— to seeing their diagnostics and service price estimates from your phone during a visit. It’s very convenient and I love the transparency they offer in their pricing! I also like how they have collaborated with a pay-over-time service to ease the burden of emergency repairs. It helped me get my car up and running without sweating over a big up front expense I wasn’t expecting. I’m sad I’ll be moving out of Denton area and I just hope I can find another shop as reliable, friendly, and honest at them! Thank yall for all the repairs and services throughout the years🙏🙏