My 2015 Mercedes Benz ML400 had been giving some problem - check engine light and malfunction indicator for suspension. I normally used to take my car to a mechanic in Irving having very good rating but this time they were not able to figure out how to fix. They tried their best and called me up that Mercedes does not share lots of information about the codes and they not able to figure it out. They suggested me to take it to dealer but instead I brought my car to Louden. Technician at Louden seems very knowledgeable and know different technique to diagnose the problem. Though it took some time for them but they were able to fix the problem. Jonathan takes lots of interest in explaining the problem and how they planning to fix. Detailed explanation of the work performed on car and regular updates he provides helps a lot in getting right visibility . Also he was able to give these pictures which shows the amount of work involved. Theresa at front desk is very welcoming and ready to help any time and makes things very easy.
View on GoogleLouden Motorcar Services, Inc.
Mechanic in Dallas, TX
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About This Shop
A trusted independent automotive service facility in Dallas, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:30 AM – 5:30 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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The folks at Louden have been taking care of my late model BMW for more than 10 years. They are dependable, honest, provide good service (customer and auto), and are much less expensive than the BMW dealer. I recently dropped off my car on a Thursday with a list of items that needed attention. They had my car ready the next day. I appreciate their attention to detail. Not only did they hand wash my convertible and clean the interior, but they also set my clock after replacing the battery. I highly recommend Louden for anyone who has an out-of-warranty German car.
View on GoogleI had a fantastic experience with Louden when they repaired my car's air conditioning. Not only did they diagnose the issue quickly, but they also provided a prompt and effective solution. My car's AC now works better than ever, and I couldn't be happier with the service. They were professional, courteous, and provided excellent service. They recently helped me fix a damaged side view mirror just as they were closing for the day!
View on GoogleThis is an addendum to my original 5-star reviews of Louden Motorcars. I now have a Porsche for them to take care of after many years of them servicing my Mercedes cars. Louden has excellent professional mechanics who know everything about these German machines and give honest and professional customer service. 2021 review: I have taken my 2007 Mercedes CLS550 to Louden Motorcars for service and repairs for years. Now that I have upgraded to a newer 2014 model, Louden did a vehicle inspection and reassured me of the condition of my new car. The technicians are always very thorough and competent at diagnosing any problems, and Jon is great at explaining all options without the high-pressure up-selling. At Louden, you get (better than)dealership professional quality without the stealership cost. I highly recommend them for your luxury vehicle.
View on GoogleHighly trained professionals for car repair, dealership service without dealership prices! Highly recommended!
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