I’ve used DTX for multiple services and repairs on both my F150 and diesel Excursion. They are extremely thorough and honest. They don’t try to upsell services that are not needed, but bring to my attention items that could be concerns. Every issue I have come in with has been diagnosed and repaired completely. I appreciate that they default to OEM parts and don’t cut corners. Their quotes are detailed and organized, typed up and texted/emailed to me. They perform the work at the quoted price, and have even taken care of additional items on larger repairs without charging me extra because they wanted to make sure everything was operating as it should. I appreciate their extensive knowledge of diesel and Ford products. I used to get most services performed at a Ford dealer purely because I wanted specialized service by techs that should be familiar with my vehicles, but after multiple bad experiences I’m glad to have found a shop that I feel is honest and even more knowledgeable than the dealer. Repairs aren’t always cheap, but I’m willing to pay for good service and quality work. I feel their pricing is reasonable and they warrant all their work. Good work, keep it up!
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Mechanic in Dallas, TX
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About This Shop
A trusted independent automotive service facility in Dallas, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:30 AM – 5:30 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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These guys were amazing. Top notch service, I’m very happy how my truck drives, over a month since I went here and my truck transmission is perfect!
View on GoogleI have an older vehicle and I am not from the area (I’m still newer to the state with no family, etc). My car was having issues starting and I was nervous to take it in somewhere. However, the crew at DTX Automotive were so understanding, respectful, communicative, and expressed services that would be of my best interest. They are knowledgeable and timely. I am thankful that I was recommended to drop my car off here! I would tell anyone to visit them if they had any issues with their car!
View on GoogleSuper guys I've dealt with across the board at DTX. I dealt with Casey and he has been a wealth of knowledge for me as I navigate all 5 of my cars (3 F150's). I have a bunch of driving teenagers so i have to get used cars. They work on all of them and advise me on ones that I take in before I purchase them on whether I'm getting a lemon or a good vehicle. I'd give more than 5 stars if I could.
View on GoogleI was originally referred to Casey by another mechanic for the issues I was having with my Ford F150. Other mechanics was saying it was one thing, but when I took it to DTX they broke it down and did the real work. They didn’t think about it or guess about it, they were about it and when I got my truck back it drove like I had just got it from a new truck lot. Thanks to Casey and his crew at DTX they took care of business. My truck will always be taken care of by them from this day forward. Don’t get it twisted those guys really care about what they do and how they treat their customers. God bless each and everyone of you.
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