Omega Auto, LLC

I had a great experience witg Joel and Karen, took my Lifted Jeep to have my oil filter housing replaced from plastic to aluminum we decided to have the spark plugs done as well since the top of the motor was tore down, They had great communication when they could have time to do it and was completely in a timely matter, The reason I said it was a lifted jeep was because another place didn't want no part of it. Would recommend them and will use them again.

I’d pass on this mechanic. Took my Vehicle in for a check engine light that came on. Upon picking up my car, my dash cam was completely torn apart and on the floor. Not sure why they were so afraid to be filmed when the car was running. The check engine light was off but 500 ft down the road after I left the shop my airbag light came on. I took it back and they said it was not their fault and that I’d need to take it to the dealer. A few months down the road the check engine came back on. Based on my experience I highly encourage anyone thinking about using omega to find another mechanic to service their car. The lack of respect for personal property and the disregard to take owner ship of their work gave me all I needed to make up my mind and never go back to this place.

very good on the price, made me feel very welcomed and helped me understand everything that they were going to be doing to my vehicle.

I have gone through here several times now. I cannot speak highly enough about the service. We have used them for our Jeep compass because they had the knowledge and made a lasting first impression. I took my Mini Cooper recently, and they surpassed themselves from my last experience. The turnaround time was amazing and made no inconvenience. They ordered the tires and brakes while on the phone with us and had the Mini prepped up for the moment the items arrived. My wheels had been scuffed (real bad) from the previous owner and they made them look new again. I wish I had the before pictures for comparison! They showed me what the old brakes looked like, and talked me through extra information about Coopers to watch for. I know we will be going through them for our diesel as well. I have found a local business that I plan to keep as my auto repair place for life.

Joel at Omega auto does NOT stand behind his work. I went to Omega Auto to get my 2006 Dodge Ram worked on. He inspected it and determined it needed a new engine. He quoted me just over $13,000 dollars. After i received my truck i went to OHIO and broke down in the middle of nowhere. It turns out he reinstalled my old starter motor (on the new engine) and it cost me $600 to hire a mechanic to buy and install the new starter motor out in the middle of nowhere. The starter motor was in two pieces and only hanging on loosely by one bolt instead of all the bolts. I went to Omega Auto 2 days later and asked for a reimbursement. He refused. I decided not to use his services, however more problems with the engine started to surface. After only 7,000 miles a ticking noise developed. Since he was the installer of the motor i took it to him to look at. He refused to look at it but commented "it sounds like a diesel should". 10,000 miles in I took it to have an oil change. The mechanic there comes back and tells me it has a blown head gasket. I decided to try Omega Auto again, and again he refused. Since the previous two episodes (1st the starter motor and 2nd the ticking noise) were not pleasant conversations , I reluctantly decided to go get my warranty details but this time protected myself with a body cam. Again, he refused to look at the motor and instead went on a personal tirade saying I had personal problems. Pics below are from that event. Since he refuses to service the engine that he selected and installed, it forces me to go to another shop in which they know nothing of the install or the extent of the damage. Further, most don’t want to work with Jasper because their warranty is not a full warranty plus other issues of quality. Since Joel doesn’t back up his work, this will put greater expense on me because I will have to pay another mechanic up front, and hope for a decent partial refund from Jasper. They may even refuse and blame the installer and put me in the middle. I further learned from another mechanic that Jasper and other manufacturers are aware of this head problem and have upgrades. I was not consulted on these upgrades or even made aware of this issue until talking to other experts. So Joel had to of known that he was installing an engine with a known design problem, specifically expanding head bolts, and installed it anyways. I did not receive a consultation on either engine options or about the warranty. My opinion is that Joel’s knowledge on diesel engines is questionable, and his service and his treatment of his customers is absolutely terrible. He wouldn’t even look me in the eye when I tried to have a decent conversation with him. I went to Omega auto with a truck with an engine problem, I still have an engine problem, but I’m now $13,000 in the hole. I do not recommend.