If I lived in this area I wouldn’t go anywhere else!!!! My family was on the way to Florida and our car broke down. We look for repair service that was opened on a Saturday. We found D&S and looked at the great reviews. They found the problem quickly and told us it would take a few days to get the part shipped. So at this point we need a rental and the closest place is 30 minutes away. Without hesitation Shadow (the owner) offered to drive me to get the rental car. Once at the Enterprise I was told I couldn’t rent a car without a credit card because I was out of state. I only had a debit card. Shadow told me not to worry she had an account with them and a credit card she would make sure I was able to get a car. To say above and beyond is a complete understatement.
View on GoogleD & S Auto Repair and Recovery
Mechanic in Loudon, TN
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About This Shop
Your go-to local mechanic shop in Loudon, NY, offering professional care and expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:30 AM – 5:30 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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I want to thank D&S for getting my husband in yesterday for a same day install. It is greatly appreciated. I also want to thank Shadow for making the experience not so painful. Having to deal with a DUI is not fun and having court and all of the things that go with it the same day was a lot of stress for me. Shadow made sure to explain everything thoroughly so we understood all of the rules and she didn't make us feel like hardened criminals. She understood that sometimes bad choices are made and it is what we learn from those choices that matter. She went above and beyond by making my day better with the abundance of compliments. What Shadow doesn't know is that I am currently battling health issues and some days it is hard to stay positive but Shadow made sure that even though we were dealing with a stressful situation we both left with smiles. I will highly recommend D&S to anyone needing their variety of services in the future. "Acceptance doesn't mean resignatiin; it means understanding that something is and there's got to be a way through it." - Michael J. Fox
View on GoogleD&S Auto is hands down one of the best shops I’ve been to. Shado is the absolute best—she truly makes the whole experience great. She treats every single customer with respect and makes you feel important the moment you walk in. You can tell she genuinely cares about taking care of people, not just getting the job done. On top of that, she always keeps the atmosphere light and makes me laugh every time I’m there. And the snacks while you wait are a great bonus! If you’re looking for a shop that values its customers, I highly recommend D&S Auto.
View on GoogleShadow saved the day for us. We were stranded roadside after hours and she came to our rescue! Most Outstanding example of service we have experienced by far. Found out she had been ill but didn’t want to leave anyone stranded and she came anyway. She followed thru over 2 days to get us up and running and safely home! I can not say enough about Shadow💕. She is an amazing angel and we appreciate her care so much !
View on GoogleVery nice and were fast and easy to deal with. They went above and beyond to help me get back on the road. A wonderful woman owned business. Call them first. Thank you so very much.
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