Trust, Safety & Assistance

Listing Support Desk

Need to update business details, request a complete listing takedown, or get help with your WrenchConnect account? Our dedicated operations desk is here for you.

Verification Notice

To prevent unauthorized modifications, WrenchConnect requires proof of business authorization for all information changes and listing takedowns.

Submit using your official business email domain.
Provide links to verifiable official business listings (e.g., Google Maps, Yelp, or NY state registry).
If requesting a complete takedown, specify the reason in the details block.

Response SLA

Within 24-48 business hours

Our trust and safety operations team reviews each verification request manually. You will receive progress reports directly to your contact email.

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