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2020 Subaru Outback
Common Problems

Ranked from 453 federal NHTSA complaints and 3 recalls. Every problem links to the complaint IDs behind it.

18
High severity
28
Medium
3
Low

49 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Windshield Cracking Without Impact

    141complaints
    High severityOther

    The windshield cracks without any apparent impact or external cause.

  2. 2

    Windshield spontaneous cracking

    91complaints
    High severityOther

    Windshields spontaneously cracked without apparent cause or impact, leading to vision impairment.

  3. 3

    Battery Drain Without Reason

    41complaints
    Medium severityElectrical

    The battery drains unexpectedly, requiring frequent jumps or replacements.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  4. 4

    Battery Issues Leading to Vehicle Not Starting

    33complaints
    High severityElectrical

    The battery dies unexpectedly, causing the vehicle to fail to start.

  5. 5

    Battery Failure

    26complaints
    High severityElectrical

    The battery fails to hold charge, leading to frequent dead batteries and vehicle inoperability.

  6. 6

    Electrical System Failure Causing Dashboard Malfunction

    24complaints
    Medium severityElectrical

    The electrical system fails, causing the dashboard to malfunction or display errors.

  7. 7

    Windshield Cracking Without Apparent Cause

    21complaints
    Medium severityOther

    Windshields crack spontaneously while driving or parked, without any visible impact or reason.

  8. 8

    Battery Issues Leading to Vehicle Stall

    20complaints
    Medium severityElectrical

    The battery frequently fails, leading to the vehicle stalling or not starting.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes
  9. 9

    Windshield cracks expanding rapidly

    20complaints
    High severityOther

    Small cracks in the windshield expand rapidly, sometimes within minutes, without any apparent cause.

  10. 10

    Steering Malfunction Causing Loss of Control

    16complaints
    High severitySteering

    The power steering system malfunctions, causing loss of control and potential accidents.

  11. 11

    Battery issues leading to dead car

    14complaints
    Medium severityElectrical

    The battery dies unexpectedly, causing the car to fail to start, especially after short trips or when parked.

  12. 12

    Battery drainage and frequent jump starts

    13complaints
    Medium severityElectrical

    The battery drains quickly, requiring frequent jump starts, especially after extended periods without use.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  13. 13

    Battery Drain Issues

    13complaints
    High severityElectrical

    The battery frequently drains unexpectedly, causing the car to fail to start.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  14. 14

    Liftgate opening unexpectedly

    13complaints
    Medium severityElectrical

    The liftgate opens unexpectedly while driving, leading to a drained battery.

  15. 15

    Battery failure after extended parking

    12complaints
    Medium severityElectrical

    Cars failed to start after being parked for extended periods, often due to a dead battery.

  16. 16

    Thermal Control Valve Failure

    10complaints
    High severityEngine

    The thermal control valve repeatedly fails, leading to check engine light illumination and loss of vehicle functionality.

  17. 17

    Battery issues leading to frequent dead batteries requiring jump starts

    8complaints
    Medium severityElectrical

    The battery frequently dies, requiring jump starts multiple times per day or week.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  18. 18

    Battery repeatedly dying without apparent cause

    8complaints
    Medium severityElectrical

    The battery dies multiple times within a short period without any apparent usage or impact.

  19. 19

    Lane Departure System Malfunction

    8complaints
    Medium severityElectrical

    The lane departure system malfunctions, causing erratic steering and safety concerns.

  20. 20

    Windshield Replacement Issues

    7complaints
    Medium severityOther

    Windshields frequently break or crack, requiring multiple replacements.

  21. 21

    Automatic Emergency Braking System Malfunction

    6complaints
    High severityElectrical

    Automatic emergency braking system malfunctions, causing unexpected acceleration and disabling of safety features.

  22. 22

    Headlights too bright or improperly adjusted

    6complaints
    Medium severityOther

    The headlights are too bright or improperly adjusted, causing other drivers to flash their high beams.

    $100–$900est. lighting assembly repair · 0.52 hrs labor
    Get local quotes
  23. 23

    Random Windshield Cracks

    6complaints
    Medium severityOther

    The windshield develops random cracks without any apparent cause or impact.

  24. 24

    Battery Drain and Malfunction

    5complaints
    Medium severityElectrical

    The Data Communication Module (DCM) drains the battery and malfunctions, causing repeated battery replacements and vehicle stalling.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  25. 25

    Forward Collision Avoidance System Failure

    5complaints
    High severityElectrical

    Forward collision avoidance system malfunctions, leading to unexpected braking and disabling of safety features.

  26. 26

    Electrical system issues leading to frequent engine start failures

    4complaints
    Medium severityElectrical

    The electrical system repeatedly fails, preventing the engine from starting, often requiring multiple jump starts.

  27. 27

    Engine Stalling

    4complaints
    Medium severityEngine

    The engine stalls unexpectedly, especially at stoplights, leading to potential accidents.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes
  28. 28

    Infotainment System Reboots

    4complaints
    Medium severityOther

    The infotainment system and safety features such as EyeSight randomly reboot, disabling critical functions.

    $200–$1,500est. infotainment unit service · 0.53 hrs labor
    Get local quotes
  29. 29

    Stop-start system malfunction causing engine stalling

    4complaints
    Medium severityEngine

    The stop-start system malfunctions, causing the engine to stall while driving.

    $150–$900est. stop-start system diagnosis · 14 hrs labor
    Get local quotes
  30. 30

    Transmission Shuddering and Gear Shift Issues

    4complaints
    Medium severityTransmission

    Transmission shudders and makes loud noises when shifting gears, causing difficulty in driving and potential safety concerns.

    $2,500–$5,500est. transmission rebuild/replacement · 816 hrs labor
    Get local quotes

    Related recalls: 21V955000, 22V485000

  31. 31

    Windshield damage expanding rapidly after initial small crack

    4complaints
    High severityOther

    Small windshield cracks expand rapidly, often within minutes of driving, posing a significant safety risk.

  32. 32

    Windshield Replacements Due to Minor Damage

    4complaints
    High severityOther

    The windshield frequently cracks due to minor impacts or no apparent reason, requiring multiple replacements within a short period.

  33. 33

    Steering Lurching and Unusual Noise

    3complaints
    Low severitySteering

    Steering lurches when putting the car into gear, accompanied by loud chirping noises, indicating potential mechanical issues.

  34. 34

    Steering System Malfunction

    3complaints
    Medium severitySteering

    The steering system malfunctions, causing the car to lose control and drift off course.

  35. 35

    Steering wheel sudden and uncommanded movement

    3complaints
    High severitySteering

    The steering wheel suddenly and uncommandedly moves to the left, causing the vehicle to veer off course.

  36. 36

    Transmission Malfunction

    3complaints
    High severityTransmission

    The transmission unexpectedly shifts to manual mode, leading to potential loss of vehicle control.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recalls: 21V955000, 22V485000

  37. 37

    Trunk Door Malfunction

    3complaints
    Medium severityOther

    The rear trunk door opens unexpectedly while driving, posing a safety risk.

  38. 38

    Windshield Fracture Due to Minor Impact

    3complaints
    Medium severityOther

    Even minor impacts, such as small rocks, can cause significant fractures in the windshield.

  39. 39

    Automatic Acceleration Without Pedal Input

    2complaints
    High severityElectrical

    The vehicle accelerates automatically without pedal input, potentially leading to accidents and injury.

  40. 40

    Automatic Rear Gate Closing Inappropriately

    2complaints
    Medium severityOther

    The rear auto liftgate closes inappropriately, potentially hitting occupants and causing injury.

  41. 41

    Battery Drain and Frequent Battery Replacement

    2complaints
    Medium severityElectrical

    The vehicle experiences frequent battery drain, necessitating multiple battery replacements within a short period.

    $150–$700est. parasitic-drain diagnosis + battery · 14 hrs labor
    Get local quotes
  42. 42

    Car Fire Under Hood Without Warning

    2complaints
    High severityFuel system

    The car catches fire under the hood without any prior warning, posing a significant safety risk.

    Related recall: 21V587000

  43. 43

    Driver Monitoring System Malfunction

    2complaints
    Low severityElectrical

    The driver monitoring system falsely alerts the driver to keep their eyes on the road, despite the driver already doing so.

  44. 44

    Engine Stall at Idle Due to Stop-Start System Failure

    2complaints
    Low severityEngine

    The engine stalls at idle, particularly during stop-start conditions, due to a malfunctioning stop-start system.

    $150–$900est. stop-start system diagnosis · 14 hrs labor
    Get local quotes
  45. 45

    Seating Issues

    2complaints
    Medium severityOther

    The driver’s seat is loose and rocking, affecting comfort and potentially causing injury during sudden stops.

  46. 46

    Sunroof Glass Explodes Without Impact

    2complaints
    High severityOther

    The sunroof glass explodes without any apparent impact, posing a safety risk to passengers.

  47. 47

    Transmission Failure Leading to Complete Loss of Power

    2complaints
    High severityTransmission

    The transmission fails, leading to a complete loss of power and inability to move the vehicle, posing a safety risk.

    $2,500–$5,500est. transmission rebuild/replacement · 816 hrs labor
    Get local quotes

    Related recalls: 21V955000, 22V485000

  48. 48

    Transmission Slipping During Gear Shift

    2complaints
    Medium severityTransmission

    The transmission slips during gear shifts, causing difficulty in driving and potential loss of control.

    $2,500–$5,500est. transmission rebuild/replacement · 816 hrs labor
    Get local quotes

    Related recalls: 21V955000, 22V485000

  49. 49

    Windshield Cracking During Cold Weather

    2complaints
    Medium severityOther

    The windshield becomes stuck down in cold temperatures, posing a safety risk when driving in extreme cold conditions.

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.

2020 Subaru Outback Problems & Recalls | WrenchConnect