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2022 Polestar Polestar 2
Common Problems

Ranked from 184 federal NHTSA complaints and 2 recalls. Every problem links to the complaint IDs behind it.

2
Safety
2
High severity
4
Medium
2
Low
2 problems on this vehicle involve a crash, fire, or injury risk. If you are experiencing one, stop driving and have it inspected.

10 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Backup Camera Unavailability

    70complaints
    Safety riskElectrical

    The backup camera frequently fails to display, showing 'camera unavailable' messages, reducing rear visibility and increasing the risk of accidents.

    $250–$800est. backup camera replacement · 13 hrs labor
    Get local quotes

    Related recalls: 21V110000, 24V477000

  2. 2

    Backup Camera System Failure

    62complaints
    Safety riskElectrical

    The backup camera system frequently fails to function properly, displaying messages such as 'Camera temporarily unavailable' or showing a black screen.

    $250–$800est. backup camera replacement · 13 hrs labor
    Get local quotes

    Related recalls: 21V110000, 24V477000

  3. 3

    Software Update Issues

    30complaints
    Low severityOther

    Despite multiple software updates, the rear view camera and infotainment system continue to malfunction, indicating persistent software bugs.

  4. 4

    Reverse Camera Stuttering and Blackouts

    21complaints
    High severityElectrical

    The reverse camera frequently stutters, goes black, or shows 'camera temporarily unavailable' messages, reducing visibility and increasing safety risks.

    Related recalls: 21V110000, 24V477000

  5. 5

    TCAM Module Failure

    19complaints
    High severityElectrical

    The TCAM module frequently fails, leading to loss of LTE connectivity and disabling of SOS and other critical functions.

    Related recalls: 21V110000, 24V477000

  6. 6

    Recall Repair Ineffectiveness

    13complaints
    Medium severityOther

    Recalls and software updates intended to address backup camera issues have not effectively resolved the problems, with the camera continuing to fail.

  7. 7

    Software Lag and Restart Issues

    12complaints
    Medium severityElectrical

    The infotainment system frequently lags and restarts, causing delays in response and affecting the usability of various ADAS features.

    Related recalls: 21V110000, 24V477000

  8. 8

    Suspension Defects

    11complaints
    Medium severitySuspension

    Persistent front-suspension defects cause directional control issues and noise, particularly over bumps, posing a handling hazard.

    $150–$1,200est. suspension diagnosis + repair · 15 hrs labor
    Get local quotes
  9. 9

    Door Latch Issues

    7complaints
    Low severityOther

    Door latches freeze in cold temperatures, preventing proper closure and potentially trapping occupants inside the vehicle.

    $200–$600est. door lock/latch repair · 12.5 hrs labor
    Get local quotes
  10. 10

    Infotainment System Glitches

    6complaints
    Medium severityElectrical

    The infotainment system frequently crashes or freezes, causing the display to go black or show incorrect information, leading to driver distraction.

    $200–$1,500est. infotainment unit service · 0.53 hrs labor
    Get local quotes

    Related recalls: 21V110000, 24V477000

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.