2022 Polestar Polestar 2
Common Problems
Ranked from 184 federal NHTSA complaints and 2 recalls. Every problem links to the complaint IDs behind it.
10 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 2
Backup Camera System Failure
62complaintsSafety riskElectricalThe backup camera system frequently fails to function properly, displaying messages such as 'Camera temporarily unavailable' or showing a black screen.
$250–$800est. backup camera replacement · 1–3 hrs laborGet local quotesRelated recalls: 21V110000, 24V477000
- 3
Software Update Issues
30complaintsLow severityOtherDespite multiple software updates, the rear view camera and infotainment system continue to malfunction, indicating persistent software bugs.
- 4
Reverse Camera Stuttering and Blackouts
21complaintsHigh severityElectricalThe reverse camera frequently stutters, goes black, or shows 'camera temporarily unavailable' messages, reducing visibility and increasing safety risks.
Related recalls: 21V110000, 24V477000
- 5
TCAM Module Failure
19complaintsHigh severityElectricalThe TCAM module frequently fails, leading to loss of LTE connectivity and disabling of SOS and other critical functions.
Related recalls: 21V110000, 24V477000
- 6
Recall Repair Ineffectiveness
13complaintsMedium severityOtherRecalls and software updates intended to address backup camera issues have not effectively resolved the problems, with the camera continuing to fail.
- 7
Software Lag and Restart Issues
12complaintsMedium severityElectricalThe infotainment system frequently lags and restarts, causing delays in response and affecting the usability of various ADAS features.
Related recalls: 21V110000, 24V477000
- 8
Suspension Defects
11complaintsMedium severitySuspensionPersistent front-suspension defects cause directional control issues and noise, particularly over bumps, posing a handling hazard.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotes - 9
Door Latch Issues
7complaintsLow severityOtherDoor latches freeze in cold temperatures, preventing proper closure and potentially trapping occupants inside the vehicle.
$200–$600est. door lock/latch repair · 1–2.5 hrs laborGet local quotes - 10
Infotainment System Glitches
6complaintsMedium severityElectricalThe infotainment system frequently crashes or freezes, causing the display to go black or show incorrect information, leading to driver distraction.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotesRelated recalls: 21V110000, 24V477000
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.