2021 Ford Mustang Mach E
Common Problems
Ranked from 169 federal NHTSA complaints. Every problem links to the complaint IDs behind it.
17 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
High Voltage Battery Junction Box (HVBJB) Failure
43complaintsSafety riskElectricalThe HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions.
- 2
Unintended Acceleration
32complaintsSafety riskElectricalThe vehicle experiences unexpected acceleration, sometimes without the driver’s input.
- 3
Pre-Collision Assist Malfunction
25complaintsSafety riskElectricalThe pre-collision assist system intermittently fails, leading to the loss of adaptive cruise control and lane departure assist.
- 4
Camera System Failures
23complaintsSafety riskElectricalThe front camera system frequently fails, disabling critical safety features like pre-collision assist and adaptive cruise control.
- 5
Powertrain Malfunction
23complaintsSafety riskFuel systemThe powertrain malfunctions, causing the vehicle to lose power and become unsafe to operate.
- 6
Vehicle Stalling or Not Starting
22complaintsSafety riskElectricalThe vehicle displays a 'Stop Safely Now' message and becomes unresponsive, preventing the driver from moving the vehicle.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 7
Forward Collision Avoidance System Failure
13complaintsSafety riskElectricalThe front camera system fails, leading to the pre-collision assist and other safety features becoming unavailable.
- 8
Recall Non-Compliance
12complaintsMedium severityOtherOwners report difficulty in getting recalls related to visibility and high voltage junction box completed by dealerships.
- 9
Software Update Issues
10complaintsMedium severityOtherSoftware updates often cause issues such as unintended acceleration and system malfunctions.
- 10
Power Loss During Operation
8complaintsHigh severityElectricalThe vehicle loses all power and functions, requiring immediate roadside assistance.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 11
Battery Issues Leading to Loss of Power
6complaintsSafety riskFuel systemThe high-voltage battery junction box failure leads to sudden loss of power, potentially causing the vehicle to stall or accelerate uncontrollably.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 12
Lane Departure Warning System Malfunction
6complaintsMedium severityElectricalThe lane departure warning system malfunctions, causing false alerts or no alerts when needed.
- 13
Unexpected Safety Alerts and Malfunctions
6complaintsMedium severityElectricalThe vehicle displays unexpected safety alerts such as 'Stop Safely Now' and malfunctions during operation.
- 14
Steering Wheel Vibrations During Braking
5complaintsMedium severitySteeringSteering wheel vibrations occur during braking between 43-35 mph, causing discomfort and potential loss of control.
- 15
Loss of Propulsion Due to Software Issues
3complaintsHigh severityElectricalSoftware updates introduce issues that lead to sudden loss of propulsion and reduced power during driving.
- 16
Steering System Malfunction
3complaintsMedium severitySteeringThe steering system malfunctions, causing erratic behavior and loss of control during driving.
- 17
Visibility and Exterior Lighting Issues
3complaintsLow severityOtherIssues with exterior lighting and visibility, including side mirror folding and windshield resealing problems, leading to potential safety concerns.
$100–$900est. lighting assembly repair · 0.5–2 hrs laborGet local quotes
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.