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NHTSA-Verified · Common Problems

2020 Ford Escape Hev
Common Problems

Ranked from 114 federal NHTSA complaints. Every problem links to the complaint IDs behind it.

2
Safety
4
High severity
2
Medium
1
Low
2 problems on this vehicle involve a crash, fire, or injury risk. If you are experiencing one, stop driving and have it inspected.

9 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Door Check Arm Spot Weld Failure

    65complaints
    High severityOther

    Spot welds on the door check arm detach, causing the door to malfunction and not close properly.

  2. 2

    Door weld failures leading to door inoperability

    23complaints
    High severityOther

    Spot welds on the door check arm and door hinges have failed, causing doors to become inoperable and potentially swing open, posing a safety risk.

  3. 3

    Recall Repair Delays

    20complaints
    Medium severityOther

    Recall repairs for various issues, including engine and door weld failures, are not being completed in a timely manner, leading to customer dissatisfaction.

  4. 4

    Electrical System Malfunction Leading to Vehicle Stalling

    19complaints
    Medium severityElectrical

    The vehicle experiences sudden loss of power and stalling, often accompanied by messages like 'Stop Safely Now' or 'Deep Sleep Mode'.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs labor
    Get local quotes
  5. 5

    Engine Stall/Fire Risk

    16complaints
    Safety riskEngine

    Engine issues leading to potential engine stall or fire, despite multiple recalls and no effective remedy.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs labor
    Get local quotes
  6. 6

    Engine Stall During Driving Due to Powertrain Fault

    8complaints
    High severityTransmission

    The vehicle suddenly loses power and stalls during driving, requiring pulling over. The engine light illuminates, and the car can only operate on battery power.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs labor
    Get local quotes
  7. 7

    Stop Safety Now Warning During Driving

    6complaints
    Safety riskElectrical

    The vehicle displays a 'Stop Safety Now' warning, causing the engine to lose power and the car to slow down or stop unexpectedly.

  8. 8

    Brake System Issues Causing Loss of Control

    3complaints
    High severityOther

    The brake system occasionally fails, leading to a loss of control and feeling of sliding on ice, especially when braking downhill.

    $150–$1,000est. brake system diagnosis + repair · 1–4 hrs labor
    Get local quotes
  9. 9

    Sunroof Cover Malfunction

    2complaints
    Low severityOther

    The sunroof cover malfunctions, blocking rear visibility and requiring replacement.

Other years & sources

2021 Ford Escape HevAll NHTSA complaints for this vehicle →

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.