2020 Chrysler Pacifica
Common Problems
Ranked from 81 federal NHTSA complaints and 2 recalls. Every problem links to the complaint IDs behind it.
12 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Electrical System Failures Causing Dashboard Malfunctions
29complaintsMedium severityElectricalThe electrical system malfunctions, causing various dashboard functions to fail, including the stop-start system and warning lights.
Related recalls: 23V010000, 26V362000
- 2
Engine Stall at Idle Due to Stop-Start System Failure
25complaintsMedium severityEngineThe vehicle unexpectedly stalls at idle, often without warning, due to issues with the stop-start system.
- 3
Power Steering Failure
20complaintsHigh severitySteeringThe power steering system fails, causing the steering wheel to become difficult to turn and the vehicle to become harder to control.
- 4
Steering Wheel Sticking During Turns
18complaintsSafety riskSteeringThe steering wheel occasionally gets stuck during turns, requiring extra effort to return to center, affecting vehicle control.
- 5
Transmission Issues Causing Jerking and Stalling
14complaintsMedium severityTransmissionThe transmission experiences jerking and stalling issues, often leading to the vehicle entering 'limp home' mode.
- 6
Engine Misfires and Random Shutdowns
10complaintsMedium severityEngineThe engine misfires and randomly shuts down while driving, often without warning, leading to potential accidents.
- 7
Hybrid Propulsion System Failure Resulting in Loss of Motive Power
10complaintsHigh severityFuel systemThe hybrid propulsion system repeatedly fails, causing the vehicle to lose motive power and enter limp mode, posing a safety risk.
- 8
Visibility Issues with Back-Up Camera
10complaintsMedium severityElectricalThe back-up camera intermittently fails, freezing or showing incorrect images, increasing the risk of backing into objects.
Related recalls: 23V010000, 26V362000
- 9
Stop/Start System Failure
5complaintsMedium severityElectricalThe stop/start system intermittently fails, causing the vehicle to unexpectedly shut off or stall.
Related recalls: 23V010000, 26V362000
- 10
Suspension Issues
5complaintsMedium severitySuspensionSuspension components such as shock absorbers and brake discs frequently need replacement due to premature wear.
- 11
Vehicle speed control malfunctions causing unintended acceleration
3complaintsHigh severityElectricalThe vehicle has accelerated independently while stationary or at low speeds without warning lights.
Related recalls: 23V010000, 26V362000
- 12
Airbags and seatbelts fail to deploy in collision
2complaintsSafety riskOtherIn a collision, the airbags did not deploy and the seatbelts failed to fully engage, resulting in injuries.
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative.