Marshall Road Auto Repair Inc

This tow company cannot be trusted. After my vehicle was towed from an accident scene, I went to retrieve my personal belongings and discovered multiple items had been stolen from inside the car, including headphones, two battery banks, a new phone, and cologne. Additionally, my exterior 5.0 badges (custom equipment) were removed. I immediately contacted the company owner, who claimed he would look into it and identify the driver responsible for my tow. He never called me back and has completely ignored all subsequent attempts to resolve this issue. Not only did they fail to secure my property, but the management also demonstrated a complete lack of accountability. Be warned: if your vehicle is in their care, your personal items are at risk. Horrible people and please come bags and at looking at other reviews of this company This is not the first time these people are still in out of other people cars they’re klepto. I need to be held accountable.

This the third time I use Marshall road towing and they are always on time

Review Title: Highly Disappointing and Unprofessional Experience I regret to inform potential customers about my extremely unsatisfactory experience with Marshall Road Auto Repair. Their lack of professionalism and courtesy was truly disheartening. The staff members I interacted with were not only rude, but they also exhibited unethical behavior that can be best described as scam-like. They seemed more interested in making a quick buck than providing quality service or maintaining a good reputation. Their refusal to provide an invoice raised a significant red flag. It made the payment process unnecessarily complicated and dubious, as they accept only cash. This practice is highly unorthodox and raises questions about their record-keeping and transparency in transactions. The telephone interactions were the tipping point of my frustration. The representative on the line was not only unhelpful but consistently used inappropriate language and hung up on me multiple times. I would strongly advise against using Marshall Road Auto Repair. Their unprofessional conduct, dubious business practices, and lack of transparency are all reasons enough to seek services elsewhere.

They ripped my dash cam off of the car so harshly that it ripped the tent and snapped the dash cam wire. They stole multiple tools out of the car as well, they stole My impact driver and many sizes of the lug nut drivers, and I’m missing a bunch of other tools from the car, They were extremely rude and pushy … Hundreds of dollars worth of equipment destroy destroyed by this tow company. It also looked like a lot of my belongings were rifle through, which is pretty obvious, considering many things were stolen. My car was told in a car accident and they were very pushy about getting the car out of the tow yard, even though it was a police tow, and the other person’s insurance was to cover the costs. They don’t have any customer service skills, And are a bunch of thieves

anyone who answers the phone very rude they don’t make the prices of handling your car or retrieval of your belongings clear at all. ver shady to and rude and short. wouldn’t let me get a scentence out and acted like i was stupid because i didn’t know what a reclaim form is. this establishment should not be in business. if i could’ve rated 0 stars i would have. all of these bad reviews are very accurate to this establishment and all the positive ones are obviously either paid for, they’re employees, or people who have enough money to spare for the issue and didn’t mind there upcharging because they’re problem was resolved to there satisfaction… does not relaxer on the professional nature of this establishment whatsoever.