Rick's Auto Repair

Absolutely, hands down, the best shop with the absolute best people. They're extremely reasonable, honest & trustworthy. This is the only shop my entire family will go to. I love how when I don't know something about my car, they will explain it to me. These guys are single-handedly keeping my 09' Ford Fusion (175k miles) alive & running like it's new. The owner, Billy, is amazing. He's extremely knowledgeable, helpful, transparent, talented & he's great with communication. I'm planning on moving an hour+ away soon & will continue to take that drive back, every time.

Five stars for Rick's Auto Repair. I cannot recommend this shop enough. In today's world it is hard to find trustworthy people but Bill and his team are the real deal. They are straight forward, honest and never push extra repairs just to make more money. My family has been going here for many years and if your looking for quality work and done correctly, this is the place to go.

Our car was shaking when traveling at high speeds. Rick’s was able to get us in quickly. They assessed the problem, fixed it and had us on our way in a matter of hours. Great customer service. Would highly recommend

TLDR: Terrible customer service, shady place, owner will threaten you, expensive, etc. Took my car in for a issue with battery about a year ago or so and they “fixed the issue” then a year later it started up again and I took the car to be tested at autozone. Battery came back bad, so I called the place up and asked if the battery had warranty and if they could change it for free if that’s what it was. They said yes but they had to run their own tests, I told the owner that I couldn’t afford to pay anything so if it came back with ANYTHING wrong to not do anything to the car and just leave it as is. He agreed. Fast forward to next day, the owner calls me tells me the car is ready for pickup, I go to pick it up and he says they had to fix the positive terminal as well as some other random things he didn’t go into detail about. And then said it’d be basically $200, I confronted him about it and asked why they did any fixes to the vehicle when we had agreed not to do that as I had no money to pay. He said he did me a favor, and that he’d be willing to let me pay later on, then proceeded to state “but if you don’t pay me when you say you will we are going to have problems, I can turn your car into a tin can”. Long story short, do not go here, the customer service is terrible and the owner will threaten you to pay him for a service you didn’t even agree to.

I was referred to Ricks by a close friend when I needed inspection and necessary repairs. Billy let me know what to expect and kept me informed about the status of the repairs and costs. I felt comfortable with the repairs that were completed and pleased with the communication and professionalism. I've since been back to have them check out a used car I bought, and plan to continue using Rick's moving forward.