NAPA AutoCare Center - Friendship Auto Service

Friendly, personable family owned business. We were treated very respectfully. We had them perform a pre-purchase inspection. A detailed report was issued. They assured us that the vehicle was in good shape and prioritized future repairs that might be needed. No pressure. I recommend this shop.

Super nice people! They worked hard and got my vehicle back on the road and sooner than anticipated. Pricing is within reason and didn’t nickel and dime me for non-essentials. Very happy with the experience I had and will not hesitate keeping them as my mechanics of choice while in this area.

Here is my full review after 2 appointments with friendship auto repairs back in April 2026. I chose this shop because they are the only shop in Harrisburg with an ASE certification and many, consistent reviews across Google, Yelp, RepairPal, and Facebook. I called on a Wednesday, they were able to get me in on the following Tuesday. When I was waiting for my Uber after dropping off the car, a man stormed in saying that the neighbors of the establishment used their parking lot for a quick parking spot again. I said um, no, that’s my car… I guess I didn’t look like someone who owns the kind of car that I do. Nevertheless that same man offered me a ride back home which I appreciated and found to be friendly and a good sign about this shop. That first appointment I went in just looking to get a state inspection, tire rotation, and oil change, I ended up being quoted over 4500 worth of repairs, at least half of which were necessary to pass the state inspection. They include photos and videos in the telemetric report they send back to you, but looking back I would have had them take re-take some bc they were unclear and looked like someone just snapped a quick pic to fulfill the report rather than to aid my understanding in what’s going on with the car to. Over the course of a few days we played phone tag for me to ask questions about the various repairs. I was disappointed a few times with their timeliness on returning my calls (sometimes hours later than they had assured me on the phone). So if you’re looking to get your car in and out I would consider this… I ended up approving 3500 worth of repairs (keep in mind I do have the top trim GMC Yukon so some parts will have some quality parts-markup built in) and picked up the car the following Wednesday. I paid in cash to save money because they throw on a “convenience fee” for paying with a card. The woman at the front desk also gave me another 10% off discount for “having triple AAA”. I planned to go back and get the remaining repairs the following month. Overall they were friendly towards me and patient. I also immediately felt the difference in my wheel alignment, braking, and steering smoothness and was grateful for the appointment. About 2 weeks after having the car back, I notice an issue with my radiator fan, and a few days later the check engine light kicks on. I call friendship auto and tell them and they suggest I bring it back in and they’ll look into it right away (which I expected given the proximity of my last appointment with them). The mechanic from before that gave me the ride informed me I would get a Texas road house gift card for bringing the car back to them, which I appreciated. The issue was unrelated to anything quoted from the initial diagnostic and I approved another $700 for a new coolant temp sensor and coolant flush. I picked up the car a few days later and the same mechanic from before gave me a hug??? Didn’t love that, but as he promised on the phone had paper-clipped a Texas road house gift card to my receipt and report and said as I was leaving “now you can take your boyfriend out to a steak dinner.” The amount wasn’t written on the envelope but I assumed it was for at LEAST $50 given the amount I had just spent with them and the remark about taking another person to eat with me. Come to find out (after finishing our food) that the gift card was for a mere $20… not even enough for one person to get a steak let alone two. I meant to call and address my dissatisfaction but never did because how am I gonna complain about a COMPLIMENTARY gift card? Throughout the entire process I was using AI to read and report back on the telemetric diagnosis link they had sent me during both appointments. A recurring phrase after each repair item assessment from the AI was “good. Standard price for that repair” and “standard shop fee” but sometimes there would be a “standard shop markup on the part.” … I’m currently unsure if I will return here for more repairs. Hope this helps someone.

The owners and staff are friendly. I went in for a brake inspection and was expecting to have to leave my car there for an extended amount of time. However, the needed parts were quickly delivered and the brakes were repaired. I’ve driven quite a bit of distance since my visit and have had no issues. Thank you so much!

This was the first time I needed to have my car serviced since my old mechanic retired a few years ago. I needed brakesreplaced, so I searched for an honest mechanic that does good work. I am so glad that I found Friendship Auto service! They assessed my car and it's systems. The report provided to me listed what they identified as good, what will need attention soon, and what needed serving now. Not only did they include a picture of my braking system, they included educational videos that explained important information. Becuase of this process, I was educated and had a level of comfort that only necessary work would be done. What a relief! Everyone, including the owner, was very nice. Even the mechanics that were not working on my car spoke to me as I walked by. The office staff was friendly and made me feel welcome. I cannot say enough good things about my experience. This is where I will being my car going forward.