Excellent and very competent troubleshooting expertise with residual current issues in a 2017 Ford Escape. Vehicle was in the Ford dealership three times, and they could not fix the issue. Murray’s listened to me about possible high residual (phantom) current while the car was sitting overnight (car could not sit more than two nights without the batter going dead). This was an extremely difficult problem to troubleshoot as the issue did not occur on a regular basis (they had to wait until the car decided to ‘wake up’ while sitting idle), then start troubleshooting the problem. They kept at it and found the issue down to a high speed can bus. Then they had to continue troubleshooting to determine the exact component on that bus causing the issue. During the process, the car decided to quit acting up, so they again had to wait until it ‘woke up’ again! They communicated the entire process while they were troubleshooting explaining everything as they were going along with the process. They did find the issue (telemetry control module), ordered the part and replaced it. They then continued to test the vehicle for two days to ensure this issue was fixed! In the end, the car was fixed and so far, had sat idle for 4.5 days and started right up! I cannot emphasize enough how difficult an issue this was to find and am truly impressed with this shop’s patience, communication, and most importantly, their expertise!
View on GoogleMurray Auto Electric & Radio Communications
Mechanic in Greensburg, PA
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About This Shop
A premier independent auto garage in Greensburg, NY, dedicated to servicing general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 6:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Had my 2015 jeep wrangler in there this last past May. It was in there for a day and a half. There was an electrical issue with the speed sensor/ traction control and they figured it out in no time. If I run into any more problems I’d be sure to take it here!!!
View on GoogleThis place seems to be very trustworthy along with good prices on both products and services. They have a large selection of batteries in stock along with towing accessories and almost anything automotive electrical. The staff is very knowledgeable and professional.
View on GoogleFriendly and polite, went to 2 other places trying to find a hose for my steiner, Murray's custom made it and did it for half the price it was to order one. Will definitely be a repeat customer.
View on GoogleI am very happy with the service I received!! They are always very accommodating, respectful & knowledgeable at resolving my issues! Dale in Ford City 👍!!
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