Fnesco Car Care Center

Fnesco Car Care Center does not care about your car. I had brought my vehicle in for inspection and when I went to pick it up it had a large gash on the left side by the rear wheel. I pointed it out to one of the mechanics and received nothing but excuses and non-apologies in return. He told me there was no way to be sure the damage was done by the shop (it was in their possession for 2 days and the scratch was brand new) but agreed to try to buff it out. While I was waiting for them to fix the damage the mechanic working on it walked away and began helping other customers for around 20 minutes. If you mess up on the job, fixing it should be priority #1. Selling cars to walk-in customers should go on the back burner until you fix the situation. Needless to say this was a frustrating experience. The mechanic did not want to take responsibility for the damage and had a very dismissive attitude about it, like it was no big deal. After waiting for an hour the mechanic finished buffing the transferred paint from the damaged area but there were still scratches and a visible dent from the impact. It was passable so I decided not to involve their insurance agency. For the sake of a fair review the service they did on my car was decent and they were fairly quick getting it done, although at the end of the day I can not recommend you take your vehicle here. The nonchalant attitude after damaging a customers car outweighs the passable service they provide.

I got ill treatment with them. I went there to buy a used tire and the tire the put for me was worst than the one I went there to change. When I complained, the young man said there's nothing he could do. He later gave me $5 out of my $35 and I ended up going to a different place to change the same tire. I told him I was going to rate him and he was like no problem. Note, tell them to show you the tire before they put it for you.

I highly recommend Fnesco! I had a problem with my car on a Friday night and couldn't get it towed until Saturday at noon. My friend recommended Fnesco since my (former) mechanic isn't open on the weekends. I called, fully expecting they wouldn't be able to take me until Monday but they told me to have it brought in and they started work that same day. Jessica was very kind on the phone and they couldn't have been more accommodating. Farrad explains in detail the work that needs to be done and why. I've never had a mechanic go over things with me to that extent, so you know they're not taking advantage of you. This shop made the whole experience as good as they could for me. Also, I needed more work than I first suspected but they still got everything done in a timely manner. No one likes to have car trouble or spend money but they are super helpful and fast. The have a nice lobby in case you have time to sit and wait for your car to be done. (Might not seem like a big deal but I've been to some places where there's no where to sit and wait.) Also they gave me a discount for being a Triple A member. I will continue to use them in the future. I highly recommend them!

Called and checked first to see if they accepted after market warranties. They do I took them the information they made a copy called the company. All is well. I had to pay the companies deductible. Everything‘s fine work finished when promised what more could you ask all around pleasant experience!

I never write reviews for anything except now because my experience was so exceptional. After dropping my car off I got a phone call within 24 hours telling me that the part was declared obsolete by the manufacturer but that he could fabricate the part. Within an hour I had a phone call that my car was ready (and it runs great now). I've never had service that quick and effective. Speedy service, I was charged a very fair price, and everybody I dealt with was pleasant. I'd recommend Fnesco to anybody.