I called this tire shop to replace two trailer tires and asked for the price. After about 10 minutes, they called me back and said it would be $600. I agreed and told them I would come in an hour. When I arrived, one of the workers asked me to back my truck into a very tight spot even though he could have easily worked from the other side. I still followed his request. Then, a worker told me the manager wanted to see me in the office. The manager said there was a "computer mistake" when they gave me the price. He told me that before they could even start changing the tires, I would have to pay $950 instead of the $600 we agreed on. I refused immediately and left. It's very clear they try to pull this trick on customers. If I had gone to TA, would have gotten the tires changed without any games and at a better price. Also, the manager was very young and tried to act smart instead of being honest. Very unprofessional. I do not recommend this place.
View on GoogleBob Sumerel Tire Co
Mechanic in Reynoldsburg, OH
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About This Shop
A premier independent auto garage in Reynoldsburg, OH, dedicated to servicing general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:00 AM – 3:30 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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I was helped by Kenn yesterday with tire service he gave amazing customer service & courtesy, I highly recommend this location.
View on GoogleA great big thank you to Josh and his team for installing our front rv tires! We appreciate you and your service! Highly recommend these guys for prompt and courteous service.
View on GoogleOur church owns a large box truck and we noticed that one of the rear tires had gone flat since it's been parked during the current pandemic. One call to Bob Sumerel Tire Co. and we were good to go within about an hour. The technician arrived promptly and was friendly and courteous. He was able to troubleshoot and repair the issue quickly. He also took the time to explain the issue and it's repair with me. Next time we have any tire issue, I'll call Bob Sumerel Tire without hesitation. Thanks for the great first experience!
View on GoogleHad a great experience was able to get 2 semi trailer tires replaced in a reasonable amount of time lots of tires in stock for many applications & friendly staff. Reasonable pricing as well.
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