Highly recommended. The entire staff is completely customer orientated. They helped me navigate around my insurance company that simply wanted to scrap my car by low balling its value. Due to the extended negotiations with the insurance company the rental reimbursement on my insurance policy ran out. Pagani's stepped in and provided me with a free loaner car until my car was repaired. The repair work is top notch. I can't say enough about all of their friendly staff and high-quality work. I feel that thank you isn't enough. Thank you so mush to all the wonderful people at Pagani's. You truly are awesome and I’m so thankful my car was in the best hands! I will always trust and rely on Pagani for any future auto care. Support local! Definitely worth it!
View on GooglePagani's Downtown Car Care
Mechanic in Newark, OH
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About This Shop
Providing reliable, high-quality auto repair services in Newark, NY, this shop specializes in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:30 AM – 5:30 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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Google Reviews
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Following a collision with a deer, one of the body shops recommended by our car insurance was Pagani's Downtown Car Care. There were body shops closer to where we live, but Pagani's had great reviews. This is another one. From my initial phone call to Tracy to schedule a time for Roy, the estimator, to take a look at my car at their location, I was treated with professionalism and respect from the start. Long story short, the communication and overall experience with Pagani's was thorough and professional. My vehicle is an older model car, and yet they were able to source parts and repair the damage to the extent that my car looks absolutely amazing. Please let your technicians know how impressed and amazed we were with their workmanship when we picked up our car. You clearly employ the best technicians in the business. I was also surprised to see that my car had been cleaned, inside and out, when I picked it up. Talk about customer service! Last but not least, Bobby Pagani went over and above to make sure we had a professional and customer focused experience - I can't say enough about this business. First Class all the way! Bottom line is, if you're looking for a professional and respected business to provide quality collision and auto body service to your vehicle, I highly recommend Pagani's Downtown Car Care.
View on GoogleAwesome people and work, I won't take my car anywhere else. Everyone is amazing and the work they do is to perfection. This is the 3rd time I have used them when my car got hit over the years always got treated grate. Thank you Bobby and the rest of the team.
View on GooglePagani's got my baby back together and looking good as the day I bought her! I had to leave her in Ohio (I live 450 miles away) and trust it to someone I'd never met face to face. They didn't let me down!!! Pagani's are friendly and easy to work with.
View on GoogleAwesome shop to get your car fixed right the first time! Very attention to detail oriented. Leave all the insurance hassle to these guys! Great staff and service with a smile.
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