Columbus Auto Repair

Absolutely never have your car repaired at this mechanic shop. They do not know what they are doing at all. They also don’t honor their warranty on parts and labor. I spent 3400 to have 2 turbos replaced none of them lasted more than a week. After putting the part in my car 4 different times on the 5th time the shop owner or manager told me it’s my problem because it’s my car and they were not refunding any money or replacing the part. Then they claimed they filed false police report trying to stop me from being able to come to the shop and request the warranty be upheld or fix the vehicle for the fifth time. I called the Columbus devision of police and they have no record of a police report even being filed. My brother also used this shop and had a huge issue when the installed 1000 dollars in parts on his vehicle that didn’t fix the problem. He took it to another shop and the issue was a 20 dollar relay. Same manager yelled at him and said it was not his problem.

I came to this place because my car was overheating. I got there around 9:30 10 o’clock.. The first time he fixed the fan I left around 2 o’clock just to come back 10 minutes later because the fan was no longer working and the car was overheating again. He told me he would put a cap on for my Freon And he would change my fan. But when he started looking at the plugs underneath the hood and noticed one of them was burnt. I knew he didn’t do his job correctly. You usually check those first. When I left the second time the fan was working and he changed the plug, but he didn’t put any coolant in and he did not check to see if there was a leak. By the time I drove from Morse Road to 11th my car was overheating. I pulled over and popped the hood to find out. I had no coolant. There was no cap where you put the Freon in and my fan was not working. He refuses to respond so now I’m making this. I will also be calling the Better Business Bureau because I spent almost $450 with this man Orlando just to come home with the same exact problem if not worse because now my engine light is on and there’s a leak in my coolant and the fan he replaced isn’t working.

I was on a road trip and my check engine light came on. They squeezed me in so quickly and thankfully it ended up being something simple, so they didn’t even charge me! SO nice and what a relief. We were able to get right back on the road with peace of mind. I would rate them higher than a 5 if I could!

Always get quality and affordable repairs done here. From transmission,cv boots or replacement headlight assemble. They even towed my truck (free of charge) when the transmission needed replaced.

The main issue is that prices are not standard. There is an absurd 125$ consultation that he mentioned would be waved if I kept my service here. After basically saying that there was nothing wrong with my car. He mentions that labor to do what he did- replace a a battery is 90$. My bill totaled 500 to change a battery. I think they're desperate to make money and are willing to bleed customers dry even when the issue is not that serious. Nothing is official so they can just decide how much labor cost and how much to charge on a whim. Not transparent. Not ethical. Only plus side the shop guaranteed no electrical issues for 6 months. We'll see if they uphold that going forward. - He also attempted to take a picture of my license and credit card for his "record". Sketchy overpriced money grabber.