Clintonville Automotive Repair Service

I came here looking for a mechanic closer to home and was shocked by how taken advantage of I felt. I was initially quoted around $800, which I was prepared to pay. After the diagnostic report, however, the estimate jumped to nearly $7,000. I decided to get a second opinion from my longtime mechanic, who fixed all the actual issues for under $1,000. Several of the repairs recommended here turned out not to be problems at all, but items suggested based on mileage rather than necessity. The diagnostic report was thorough, and the staff were pleasant to work with, but recommending thousands of dollars in unnecessary repairs made it hard to trust the service. I can’t recommend this shop based on the value provided.

I called and spoke with Paul regarding an issue with my car, and unfortunately the experience was very disappointing. I was trying to explain what was going on and may not have used the exact terminology, but instead of trying to help, he repeatedly focused on correcting my wording and kept saying things like, “I don’t know what you’re talking about” and that he had “never heard of a pan leak.” The conversation felt unnecessarily rude and extremely dismissive, especially as a female. My grandfather has been a mechanic for over 50 years and taught welding at University of Northwestern Ohio, so I understand how people in this business can be, but I’ve never had someone make me feel so small over stumbling on wording while asking for help. I was simply trying to find out when someone could look at my car, but instead the conversation became solely focused on criticizing how I described the issue rather than helping solve it. I hope future customers (ESPECIALLY WOMEN) are treated with more patience, respect, understanding, and professionalism.

I am beyond speechless ! My battery died at the UDF gas pump and I called another shop which was actually closer and was advised the fee was going to be almost $200 for a jump. I then called Clintonville auto repair and Greg answered and told me he would be over within five minutes. Upon arrival with a jump pack , within minutes I was back on the road. He would not even let me give him a tip, but told me to pay it forward. I definitely will and anytime I need automotive repairs. I will definitely know where to go. Thank you so much, Greg.

I was referred to this shop by a so-called “trusted mechanic” who told me these guys had been in the business for a long time and were good people, so I decided to give them a chance. I brought my vehicle in because it repeatedly shuts off while driving and asked them to diagnose the issue causing the power loss. During the visit, they suggested the problem might be a kill switch and asked if I wanted to move forward with the repair. I told them I was willing to proceed if it would fix the issue I originally brought the car in for. I paid $416 for the repair they recommended. Unfortunately, the original problem was never resolved and the vehicle still shuts off while driving. I was later told they could not properly test drive the car because of rust on the driver-side floorboard, which meant they could not confirm whether their repair actually fixed the problem. This was frustrating because I paid for a diagnosis and repair but the main issue I came in for was never verified as solved. Between this repair and the towing required to get the vehicle to and from shops, I have spent a significant amount of money and still have the same problem. I recommend making sure the shop fully confirms that a repair actually resolves the issue before approving the work.

My new go to auto repair shop! I went in to get a headlight replaced and found out it was appointment only. I dropped my car off after hours that day and they started working on it first thing the following morning. They did a full inspection and sent a link (see photos) that showed me everything what is working well, needs future attention, or immediate attention with photos attached. I ended up needing new tires and they charged me less for the tires than what Costco or Tire Discount would've charged me. They finished new tires, cabin filter, and headlight replacement same day! Overall, fast and thorough service, not at all pushy to spend more or get the most expensive parts, and friendly. Highly recommend!