I brought my car in November of '25 with a check engine light and a stalling/engine chugging issue. After a couple months I got my car back with the same issue, so I brought it back. Months later I got my car back, again with the same issue. They claim to have fully flushed my engine coolant, oil, and transmission, while adding new transmission lines and some other new parts. I can't see any sign that I have anything new in my car and my coolant holding tank still looked dirty, and still haven't received a paper invoice/receipt/work order. I have been asking for months. The worst part is that my main issue, the chugging and stalling, was not remedied after months and $1400. I ended up fixing that issue myself for $20 and 30 minutes of my own time after a quick Google search to find it was a vapor purge canister. From my experience I feel like this shop is a scam that hides behind the face an honest working man. My vehicle might actually be worse since being at this shop, and until I have a satisfactory resolution to my lack of receipt for what appears to be zero work, I will urge anyone I know to bring their service to any other shop.
View on GoogleDenny's Auto, Truck & Equipment Service
Mechanic in West Monroe, NY
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About This Shop
A trusted independent automotive service facility in West Monroe, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 9:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Personable and knowledgeable. Denny was kind and informative. Recommend to anyone.
View on GoogleHe is great to deal with absolutely. All tho he might steal my dog lol
View on GoogleGreat shop, and nice guy. I stopped in a little bit after hours in need of help, he went out of his way and hooked me up without hesitation. I will definitely be back again.
View on GoogleDenny has found and corrected problems that could have cost me my life. The best mechanic. Awesome friend to me and all his customers. Check him out first and see the difference.
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