Matthews Nissan Service

Had a great first experience here! Tom and Kurt were very nice and helpful. Honest work and no push to upsell. I highly recommend and will be coming back! Good service shop if you have a Volvo in the Binghamton area !

UPDATE: Spoke with Tonya and Mark who were very willing to make sure nothing was wrong. Mark was great and was willing to drive the car with me. While we were driving, he explained some of the handling issues I was experiencing and was able to put my mind at ease. Will go again in the future when my Nissan needs some love. Thank you! _____________________________________ They did not do a wheel alignment on my Nissan Versa after replacing the control arm but charged me for it anyway. I'm not even sure they installed the control arm correctly. I knew I should have turned around before I left the parking lot when I saw the steering wheel wasn't straight. Steering felt worse than before I had it "fixed." I would have taken it back but I am busy and their location is a little out of the way for me. Ended up taking my vehicle to Firestone to do a proper alignment. Note the before and after alignment in the photo from Firestone and the misaligned steering wheel. I thought I'd get better service by taking my Nissan to a Nissan service place.

Liston at Matthews Repair has always been a lifesaver. My most recent visit was a result of a dead battery during our first winter storm. Liston assessed the problem, replaced the battery and I was on my way. Much appreciation for taking care of my "Beauty"!

Top notch, honest service. I’ve never ever had an issue with these guys. They’ve had plenty of opportunity to tell me something was wrong with my wife’s car or mine, and they always give me the most reasonable cost worthy solution. A small auto shop told me 800$ to replace the muffler system and Mathews just changed the bracket for $120. Tanya also assisted me with some transmission issues, I was a little upset and they talked me through everything and got the issues resolved quickly and super painless. I’ll never go anywhere else!!! Thank you Mathews!!!!!!

Kudos to everyone in the Service Department and techs who handle detailing! I purchased a certified 2021 Rogue SV a few weeks ago through Justin who is also fabulous. They completed a couple of recalls and had the car ready for me to take delivery the next day. When I did, I discovered a water stain in the middle of the back seat (light colored interior) that I hadn’t noticed during my test drive the day before. The next day, they was a bubble in the coating of the chrome rear bumper protector that hadn’t been there before. A set of Rogue floor mats that had been sitting in the cargo area when I test drove the vehicle had been installed. I didn’t remove the paper protector from the driver’s side floor until a couple of days later and noticed there was no floor mat under it. Justin happily arranged for the missing floor mat to be ordered, and today the detailing techs did a fantastic job cleaning the stain off of the back seat bench as well as two dark smudges from the inside door panel fabric, AND they replaced the faulty chrome bumper plate— all free of charge! The shuttle driver was very friendly, got me to work early, and picked me up from there exactly when expected. Matt made sure I felt welcome and let me know I could stop in anytime even just for simple questions about my first SUV and first Nissan. A+, Matthews Nissan!! Thank you.